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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PathSolutions TotalView

    Score7.3 out of 10
    N/APathSolution’s TotalView is a network performance monitoring tool. PathSolutions emphasizes the platform’s issue diagnostics and recommended remediation assistance as a key differentiator.N/A

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Pricing
    PathSolutions TotalViewPulseway
    Editions & Modules
    No answers on this topic
    Enterprise
    $0.80
    per month per installation
    Offerings
    Pricing Offerings
    PathSolutions TotalViewPulseway
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo hidden fees or contracts. Term-based discounts.
    More Pricing Information
    Community Pulse
    PathSolutions TotalViewPulseway
    Considered Both Products
    PathSolutions
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    PathSolutions TotalViewPulseway
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of PathSolutions TotalView and Pulseway
    Feature
    PathSolutions TotalView
    8.9
    3 Ratings
    12% above category average
    Pulseway
    -
    Ratings
    Automated network device discovery9.23 Ratings00 Ratings
    Network monitoring8.63 Ratings00 Ratings
    Baseline threshold calculation9.33 Ratings00 Ratings
    Alerts8.63 Ratings00 Ratings
    Network capacity planning9.03 Ratings00 Ratings
    Packet capture analysis9.11 Ratings00 Ratings
    Network mapping9.03 Ratings00 Ratings
    Customizable reports8.23 Ratings00 Ratings
    Wireless infrastructure monitoring9.11 Ratings00 Ratings
    Hardware health monitoring8.63 Ratings00 Ratings
    Best Alternatives
    PathSolutions TotalViewPulseway
    Small Businesses
    Auvik
    Score8.8 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    PingPlotter
    Score8.7 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PathSolutions TotalViewPulseway
    Likelihood to Recommend
    7.3
    (4 ratings)
    6.4
    (13 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (2 ratings)
    User Testimonials
    PathSolutions TotalViewPulseway
    Likelihood to Recommend
    PathSolutions
    TotalView is well suited for an infrastructure where you are looking for a cost-effective, additive network management tool for in-depth device diagnostic information. This will not be a one-stop shop application, but it does what is advertised very well. SNMP is required for configuration and adding additional devices is quick and simple. This product also works well with Shoretel VoIP systems and allows for a full overview of connected phones along with being able to view calls on an extension/IP basis.
    Read full review
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
    Read full review
    Pros
    PathSolutions
    • The setup is fast and easy - 500 devices in 20 minutes.
    • The ability to go back a day or a week in time allows us to more easily troubleshoot the "what happened at 3 a.m. yesterday" question.
    • It gives us easily accessible stats for checks and balances like device types, counts, models, serial number etc.
    Read full review
    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Cons
    PathSolutions
    • If you have some complexities in your network addressing, the network diagram tool will lay everything out automatically, but it will be confusing to look at. There is a way to edit the diagram so it looks more intuitive, but it may require some time to edit everything the right way.
    • TotalView will count virtual interfaces such as voice dial-peers and service modules as "ports," which counts against your license count. However, there is a way to edit each device to remove these "false positives" so it doesn't suck up licenses, but it can take some time to clean those up.
    Read full review
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Usability
    PathSolutions
    No answers on this topic
    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Support Rating
    PathSolutions
    No answers on this topic
    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    Alternatives Considered
    PathSolutions
    The three tools listed do different things with some similarities. For us the biggest need was data analysis, semi-automatic troubleshooting, and data gathering and topology mapping. TotalView hit the most of these in the price point we were looking for. Each tool has "extras," but we felt that the extras provided by TotalView were good enough and that the other tools didn't justify the cost.
    Read full review
    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    Return on Investment
    PathSolutions
    • Wuite possibly the best spent money i have recommended in my 20+ year IT career.
    Read full review
    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    ScreenShots

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report