Paycom vs. Quantum Workplace

As I mentioned, the onboarding process is incredibly easy. We have around 300 employees and are constantly hiring, so Paycom has been a huge help. In fact, the ATS functionality was a major factor in our decision to switch to Paycom.

Incentivized

Our veterinary hospital is open 24/7. The Quantum Workplace platform is well suited to our staffing situation. It allows for a flow of information in a timely manner to everyone. It allows for people that work opposite shifts to work on the same project without missing a beat. We have searched long and hard for systems/programs to enhance our business rather than create more work and Quantum Workflow has done just that.

Incentivized

• I like the employee self-service feature. It's very straightforward and easy to use. I also like my representative, Mikey. He's been very helpful—every time I call him, I get the assistance I need. I also appreciate how quickly I can get someone on the phone and get help when needed.

Incentivized

• The installation team is wonderful to work with. They are patient, solution minded and very efficient with my time.
• Quantum Workplace GoalPost fully opens doors that as a one-woman HR department I have struggled to crack open over the last 3 years. A definite breath of fresh air for our team.

Incentivized

• I am not a fan of the most recent update. I wasn't prepared for the change especially given it came right before payroll was processed. I'm told given time, I will get used to it and I'm always open to change for the better.
• IWant™ feature isn't what I hoped it would be. I haven't used it much given the information I need in Paycom I can find quickly on my own. I have heard however that several employees utilize and appreciate the IWant™ feature.

Incentivized

• I would like to have Quantum Workplace develop a full-board ATS system as well as HRIS system. I love the platform Quantum Workplace uses and if all of my systems were as user friendly as this one then my job would be far easier and would free up time for me to be more pro-active rather than consistently having to be reactive.
• Having a little more guidance on how to use the Goals portion in regards to how to actually set up the goals in the program in a way that makes tracking make sense would be helpful. For example, I would love to have a few examples of different types of goals and styles of tracking to help me know how to get the most out of the program.

Incentivized

we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things

Incentivized

I'm probably going to have to go seven and three-quarter to eight, and that may be user error to me because I know Paycom has got it figured out, but there's times I just can't figure it out, even with some of the tutorials, the university, the show-mes, and calling Alex, our representative. He can hold my hand and walk me through that process, and it just may be I didn't get it, but that's why I gave that score. I'd give it a solid nine.

Incentivized

They are very dependable and I have never experience any outages

Incentivized

Yes load quickly

Incentivized

In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met

Incentivized

Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.

Incentivized

It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.

Incentivized

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

Make the time to be thoughtful in your development but don't be afraid to ask your Quantum Workplace team for help. They do this every day and have wonderful insight into how to make the systems work based on your company's needs

Incentivized

I have not currently used any other products. I'm still kind of new to the HR industry. The only other thing that I really have to compare it to is Vonmar's system, which they created themselves, and it was not user-friendly.

Incentivized

We carefully evaluated at least 6 different platforms. Quantum was the clear winner. It is user friendly, flexible to our needs and appealing to look at. Combine that with sales & development team being easy to work with made the decision simple.

Incentivized

They are not able to meet our current needs

Incentivized

• It's helped us save time. We've been able to automate a number of payroll and accounting functions. It's also enabled our employees to use the ask gear feature. So it's really saved time, and also we've not gotten hacked, which is always a plus.

Incentivized

• GoalPost has inspired better communication which has increased awareness and the flow of information. This allows us to provide better customer service and better patient care.

Incentivized