Paycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.
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Infor Talent Science
Score 8.7 out of 10
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Infor Talent Science is a cloud-based talent intelligence platform that uses Predictive Talent Analytics and pre-employment testing to find the right employees.
The solution leverages large quantities of behavioral and performance data to help organizations build diverse teams and personalized career pathing strategies.
Customized insights from predictive behavioral assessment models help businesses select, retain, and develop the right talent across the entire employee life cycle.
As I mentioned, the onboarding process is incredibly easy. We have around 300 employees and are constantly hiring, so Paycom has been a huge help. In fact, the ATS functionality was a major factor in our decision to switch to Paycom.
I would recommend Infor Talent Science to other colleagues, particularly those working in structured hiring environments. The platform is great at using behavioral science to improve hiring quality and predict potential outcomes. It has become a valuable tool for our business to help align candidates with roles based on proven success rather than just the interviewers intuition alone.
I like the employee self-service feature. It's very straightforward and easy to use. I also like my representative, Mikey. He's been very helpful—every time I call him, I get the assistance I need. I also appreciate how quickly I can get someone on the phone and get help when needed.
I am not a fan of the most recent update. I wasn't prepared for the change especially given it came right before payroll was processed. I'm told given time, I will get used to it and I'm always open to change for the better.
IWant™ feature isn't what I hoped it would be. I haven't used it much given the information I need in Paycom I can find quickly on my own. I have heard however that several employees utilize and appreciate the IWant™ feature.
we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things
I'm probably going to have to go seven and three-quarter to eight, and that may be user error to me because I know Paycom has got it figured out, but there's times I just can't figure it out, even with some of the tutorials, the university, the show-mes, and calling Alex, our representative. He can hold my hand and walk me through that process, and it just may be I didn't get it, but that's why I gave that score. I'd give it a solid nine.
The platform is well-designed for recruiting and provides detail and actionable insights, but there is a learning curve that prevents it from being completely intuitive out of the gate. From a recruiter’s perspective, the core functionality is strong and reliable. Candidate scorecards, behavioral insights, and interview guides are easy to access once you’re familiar with the system, and the data is presented in a way that supports informed decision-making rather than overwhelming users. The reason for the slightly lower score is that navigation and setup can take time to fully understand, particularly for new users or hiring managers who don’t use the system daily. Some workflows require multiple steps, and certain reports or features are not immediately obvious without training or prior experience.
In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met
Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.
It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
I have not currently used any other products. I'm still kind of new to the HR industry. The only other thing that I really have to compare it to is Vonmar's system, which they created themselves, and it was not user-friendly.
I have used and evaluated several other talent assessment and hiring platforms, including tools focused on behavioral assessments, personality testing, and skills-based screening. These include solutions similar to Predictive Index–style assessments, generic personality assessments, and ATS-embedded screening tools that offer lighter evaluation capabilities. Compared to many of these options, Infor Talent Science stands out for its depth of behavioral science and predictive accuracy. While some platforms provide surface-level personality insights or one-size-fits-all assessments, Infor Talent Science benchmarks candidates against actual top performers within the organization, which makes the insights far more relevant and actionable.
It's helped us save time. We've been able to automate a number of payroll and accounting functions. It's also enabled our employees to use the ask gear feature. So it's really saved time, and also we've not gotten hacked, which is always a plus.
