TrustRadius: an HG Insights company

PayPal Enterprise Payments vs. Shiprocket

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PayPal Enterprise Payments

    Score8.5 out of 10
    N/APayPal Enterprise Payments, formerly Braintree, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded. It also supports international payments.N/A

    Shiprocket

    Score9.9 out of 10
    N/AShiprocket is an eCommerce logistics and shipping software solution. It offers an automated shipping platform to sellers where they can ship their packages through 15+ courier partners for as low as Rs 27 per 500 grams. Shiprocket lets sellers integrate their sales channel such as Amazon, Shopify, Magento, BigCommerce, etc.N/A
    Pricing
    PayPal Enterprise PaymentsShiprocket
    Editions & Modules
    Standard Pricing
    2.9% +$0.30
    per transaction
    Custom Pricing
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    PayPal Enterprise PaymentsShiprocket
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PayPal Enterprise PaymentsShiprocket
    Considered Both Products
    PayPal
    No answer on this topic
    Shiprocket
    No answer on this topic
    Key User Insights
    Would buy again
    57%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    50%
    Delivers good value for the price
    3 Answers
    No answers on this topic
    Happy with the feature set
    71%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    50%
    Lived up to sales and marketing promises
    3 Answers
    No answers on this topic
    Implementation went as expected
    67%
    Implementation went as expected
    4 Answers
    No answers on this topic
    User Ratings
    PayPal Enterprise PaymentsShiprocket
    Likelihood to Recommend
    1.0
    (15 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    1.6
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PayPal Enterprise PaymentsShiprocket
    Likelihood to Recommend
    PayPal
    Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
    Incentivized
    Read full review
    Shiprocket
    Shiprocket has greatly helped our business. When we first started, I believe Shiprocket was the only partner available in the market who was offering last mile services. We have been able to deliver tons of orders on time, gained so much customer satisfaction. Shiprocket has made an essential part which is the final delivery of products to customers completely effortless.
    Incentivized
    Read full review
    Pros
    PayPal
    • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
    • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
    • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
    • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
    Incentivized
    Read full review
    Shiprocket
    • Dedicated and simple Dashboard
    • Accurate tracking of the shipments
    • Too many carrier partners options
    Incentivized
    Read full review
    Cons
    PayPal
    • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
    • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
    • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
    Incentivized
    Read full review
    Shiprocket
    • The price has gone a little high since the time we started using it.
    • The possibility to use international shipment could be more accessible.
    • It would be wonderful if we could get the delivery boy`s number.
    Incentivized
    Read full review
    Likelihood to Renew
    PayPal
    There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
    Incentivized
    Read full review
    Shiprocket
    No answers on this topic
    Usability
    PayPal
    As a product, functionality has been fine for us. In our experience, some issues during On Boarding but because we had a dedicated Account Manager assigned to us, these issues were dealt with. Now we are a customer, it feels like they have stopped caring about us or aren't interested in working with us to resolve any issues we have.
    Read full review
    Shiprocket
    No answers on this topic
    Support Rating
    PayPal
    Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
    Incentivized
    Read full review
    Shiprocket
    No answers on this topic
    Implementation Rating
    PayPal
    It is simple for a developer to do.
    Incentivized
    Read full review
    Shiprocket
    No answers on this topic
    Alternatives Considered
    PayPal
    Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
    Incentivized
    Read full review
    Shiprocket
    Shiprocket definitely has a much simpler and easy to use dashboard. There are more than enough features one might need. A lot of queries get ansewered within the dashboard without having to actually call customer care number.
    Incentivized
    Read full review
    Return on Investment
    PayPal
    • Simplified billing so we spend less time on it
    • Saved $20 a month or more when compared to alternatives that have a monthly charge.
    • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
    Incentivized
    Read full review
    Shiprocket
    • Shiprocket has definitely helped us get more business with the help of timely deliveries.
    • Its easy to use dashboard helps us create as many shipments as we want within minutes.
    • The fact that it easily integrates with ecommerce platforms like shopify saves us a lot of time as we don`t have to manually enter details of every order.
    Incentivized
    Read full review
    ScreenShots

    Shiprocket Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot