PayPal Enterprise Payments

Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.

Incentivized

• Extremely reliable which is incredibly important for payment processing
• Accepts all payments types we need to be able to accept from all around the world, which is very important for an international company like ours
• Has a great, easy to use API for building out additional functionality that Braintree itself doesn't support

Incentivized

• Not all companies support the use of Braintree. I wish there was more back-end support on some of the sites we wanted to use. This is more about the sites we want to use and less about Braintree, but it's worth mentioning.

Incentivized

There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.

Incentivized

As a product, functionality has been fine for us. In our experience, some issues during On Boarding but because we had a dedicated Account Manager assigned to us, these issues were dealt with. Now we are a customer, it feels like they have stopped caring about us or aren't interested in working with us to resolve any issues we have.

Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.

Incentivized

It is simple for a developer to do.

Incentivized

Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.

Incentivized

• Simplified billing so we spend less time on it
• Saved $20 a month or more when compared to alternatives that have a monthly charge.
• It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree

Incentivized