PayPal Enterprise Payments vs. Wise

Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.

Incentivized

For a small business looking to expand internationally, transferwise offers lower admin fee and no hidden fee which is very important. It also remove the hassle and headache of setting up accounts with the local banks. Other than the low fees, the best part is we can use transferwise safely with a peace of mind as it is being regulated by the MAS. Lastly, any small business can set up their transferwise account within minutes which is very convenient

Incentivized

• Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
• Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
• Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
• I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.

Incentivized

• Quick - because funds are transferred domestically, even when going international, you don't have to wait long.
• Easy - the printout of what information I needed to give the sending bank was complete and easy to understand.
• Affordable - the fees on both ends were minimal.

Incentivized

• Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
• Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
• Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.

Incentivized

• For large money transfers, the tax is a bit expensive so it would be nice if that was adjusted or if there was some economy of scale.
• Ability to schedule recurring transfers could be useful.
• Be able to transfer money by using a mobile phone number, like with Mobile Pay or Bizum, when the sender and receiver of the money are in different countries.

Incentivized

There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.

Incentivized

As a product, functionality has been fine for us. In our experience, some issues during On Boarding but because we had a dedicated Account Manager assigned to us, these issues were dealt with. Now we are a customer, it feels like they have stopped caring about us or aren't interested in working with us to resolve any issues we have.

Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.

Incentivized

We haven't really had to engage with TransferWise support. The platform is simple and easy to use.

Incentivized

It is simple for a developer to do.

Incentivized

Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.

Incentivized

We considered PayPal payment, ACH bank transfer, and simply mailing a check. TransferWise's fees were much lower than PayPal and our bank. Postage might have been less than TransferWise's fee, but payment could have taken more than a week rather than hours (or days in the case of a new payee).

Incentivized

• Simplified billing so we spend less time on it
• Saved $20 a month or more when compared to alternatives that have a monthly charge.
• It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree

Incentivized

• We can save around 5% on our transfer fees
• The online account management is easier than going into banks personally
• There's no negative impact...