PCLaw vs. Soluno

PCLaw is well suited for small to medium sized law firms with minimal accounting and bookkeeping needs. The software provides basic case management functions, and I've encountered issues with viewing or organizing new documents. The software crashes and freezes often, especially when multiple users are trying to access it at the same time. The user interface is a bit outdated but still very easy to navigate. You have to pay more for the cloud-based version of the software and it does not allow software integrations or workflow automations. I would recommend using this software only for billing/accounting purposes and subsidizing case management with more modernized products

Soluno works well in a smaller firm that is not transaction heavy. I would not recommend this solution to a transaction-heavy or larger law firm such as a busy real estate practice

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• Quick - reports generate faster than Clio or Cosmolex
• Efficient data entry
• When set up properly, it speeds up a lot of different tasks

• Soluno provides a comprehensive cloud based legal accounting solution.
• The billing module in Soluno allows for a one stop option for adjusting and previewing invoices before finalizing.
• Soluno is setup in such a manner that the interface is easy to follow for active data entry.
• Soluno has a great drag and drop feature to add documents to the accounts payable module.

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• Like I said in my pros, it can hold a lot of matters. But, if your firm is very large, PCLaw may not be the best option. My old firm grew to the point where they had to switch because they had too many matters for the system to hold.
• The software is definitely dated, and I have some issues with crashing and other weird/buggy behavior. I have to set the default printer every time I log on in order to avoid multiple pop-ups when trying to print a document/report (which definitely doesn't take much time, but it can get annoying).

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• Soluno does not allow for multiple trust to general transfers in one transaction.
• In my opinion, Soluno is difficult to create/customize reports and billing templates.
• As Soluno has grown, I feel their support has gotten poor.
• From my experience, Soluno is glitchy at times and appears to be an ongoing project which has farther to go to meet the needs of larger law firms.
• Soluno works best for firms that are not transaction heavy. It is not a product I would recommend to a busy real estate firm or any other type of law that is transaction heavy.
• Soluno does not allow for fee allocation until after a file is billed IE: you cannot split a fee between a responsible attorney and a working attorney at the time entry level.
• The training and support can use improvement.
• Needs to be easier to customize re: user security, billing templates, custom reports.

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They have a long way to go in their software development

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The software may not be pretty, but it works. It could use a facelift but the functionality is still there. Personally, I would like to see an investment to make it prettier, but again, function over fashion. It is not a client-facing application, so internal use does not need to be razzle-dazzle.

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Tech support for LexisNexis PCLaw has been seamless as far as I know. Those issues have been dealt with by others at my organization and I do not have personal experience.

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Support cannot always answer queries. It takes too long to get an answer or resolution to a problem

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PCLaw is still the only product that provides both front office (practice management/calendaring) and back office (accounting) solutions for a law firm in one product

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PCLaw still has more to offer overall than Soluno however neither program is without its issues. Soluno is still limited in its overall offerings compared to PCLaw. As a cloud-based solution Soluno is still the best option on the market at this time

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• It helped the firm save money on case management software
• It negatively impacted productivity when dealing with glitches/crashes
• It was effective in keeping track of the firm's expenses

• The cloud based option makes this solution available anywhere.

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