TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    pCloud

    Score5.9 out of 10
    N/ApCloud is a cloud- based digital asset management platform that provides access to all digital content including images,video, audio, documents, and more, anytime, anywhere, on any device. Users can keep important files safe and centralized in one place, and share with team members, clients, etc. across the globe with controlled access and permissions to the digital library. The vendor says that the product has a user-friendly interface that clearly shows where everything is located and…

    $29.97

    per month 3 users

    Rackspace Email

    Score10 out of 10
    N/ARackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.

    $2.99

    per month per user

    Pricing
    pCloudRackspace Email
    Editions & Modules
    pCloud Business
    $9.99
    per month per user (1 TB storage per user, 3+ users)
    Business Pro
    $19.98
    per month per user (2 TB storage per user, 3+ users)
    Rackspace Email
    $2.99
    per month per user
    Rackspace Email Plus
    $3.99
    per month per user
    Rackspace Email Plus + Add Archiving
    $6.99
    per month per user
    Offerings
    Pricing Offerings
    pCloudRackspace Email
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    pCloudRackspace Email
    Considered Both Products
    pCloud
    No answer on this topic
    Rackspace
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    No answers on this topic
    Features
    pCloudRackspace Email
    Reporting & Analytics
    Comparison of Reporting & Analytics features of pCloud and Rackspace Email
    Feature
    pCloud
    8.0
    2 Ratings
    12% above category average
    Rackspace Email
    -
    Ratings
    Dashboards10.02 Ratings00 Ratings
    Standard reports9.92 Ratings00 Ratings
    Custom reports5.01 Ratings00 Ratings
    Data exportability5.01 Ratings00 Ratings
    Content analytics10.01 Ratings00 Ratings
    DAM Features
    Comparison of DAM Features features of pCloud and Rackspace Email
    Feature
    pCloud
    8.5
    4 Ratings
    4% above category average
    Rackspace Email
    -
    Ratings
    Uploading assets5.74 Ratings00 Ratings
    Downloading assets5.74 Ratings00 Ratings
    Categories9.12 Ratings00 Ratings
    Asset storage10.03 Ratings00 Ratings
    Asset sharing8.64 Ratings00 Ratings
    Asset search9.01 Ratings00 Ratings
    Embed codes9.92 Ratings00 Ratings
    Metadata8.01 Ratings00 Ratings
    Collections9.02 Ratings00 Ratings
    User access9.92 Ratings00 Ratings
    Related asset discovery9.01 Ratings00 Ratings
    Best Alternatives
    pCloudRackspace Email
    Small Businesses
    Adobe Bridge
    Score8.5 out of 10
    Flywheel
    Score4.8 out of 10
    Medium-sized Companies
    Cloudinary
    Score9 out of 10
    WP Engine
    Score7.4 out of 10
    Enterprises
    Acquia DAM (Widen)
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    pCloudRackspace Email
    Likelihood to Recommend
    5.7
    (13 ratings)
    10.0
    (2 ratings)
    Usability
    5.7
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    pCloudRackspace Email
    Likelihood to Recommend
    pCloud
    I need to store and share a lot of files. These include videos and other documents. Before using pCloud, I constantly had to clean up and delete files from my hard drive to free up space for new files. Sharing files and also using files on my website is now easier with pCloud's public folder.
    Incentivized
    Read full review
    Rackspace
    If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
    Incentivized
    Read full review
    Pros
    pCloud
    • pCloud helps us to store data very well and it is accessible from anywhere. It makes it easy for anyone to use it and secure the data. It is easy to upload data and access it while having a meeting with our client.
    • pCloud easily stores files from another platform as well like Google Drive or Dropbox. It easily exchanges information like images, videos, and documents. This feature is amazing as it gives access to files from other storage.
    • It had one feature known as pCloud Crypto which gives high-end security to the data when stored. It is highly secure and encrypted. It uses blockchain technology which requires a key to use called Crypto Pass to unlock your data. Really like it.
    Incentivized
    Read full review
    Rackspace
    • Racksapce is quick and helpful when contacted for support.
    • Rackspace is easy to set up and run on various email clients.
    • The service is affordable and compares well with any similar services.
    • It has a nice admin panel which is easy to follow and understand.
    Incentivized
    Read full review
    Cons
    pCloud
    • pCloud provides a lot of wonderful features, however we've seen a few stutters when using the service
    • Every time we try to download a file, it fails to complete the process
    • The newly uploaded files are not being correctly synced automatically
    Incentivized
    Read full review
    Rackspace
    • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
    • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
    • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
    Incentivized
    Read full review
    Usability
    pCloud
    It is very easy to use, fast loading and the product team keeps adding updates. Like now I can listen to all my audiobooks from a playlist in pCloud. I am ask for files or send files easier than ever before. I also have access to all my files whereever I am.
    Incentivized
    Read full review
    Rackspace
    No answers on this topic
    Support Rating
    pCloud
    No answers on this topic
    Rackspace
    Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
    Incentivized
    Read full review
    Alternatives Considered
    pCloud
    The reason why we love pCloud over similar tools is because of its neat and clean interface. We also love options for file encryption through pCloud Crypto, which is unavailable on Google Drive, Dropbox, or OneDrive. Also, the upload speed on pCloud is fantastic and it is a lot better than Dropbox or Google Drive
    Read full review
    Rackspace
    No answers on this topic
    Return on Investment
    pCloud
    • pCloud had worked very well for us. It had given the best service and features to us whenever we needed our data. It was there safe and secure.
    • The Synchronization issue is there with pCloud Data Storage. It needs to be updated by the developers if possible.
    • pCloud has helped us with the improvement of our business requirements, as it makes our work easier and fast enough to deliver the project details on time to clients.
    Incentivized
    Read full review
    Rackspace
    • We have had little disruption with our emails. I can think of only one problem in the last three years.
    Incentivized
    Read full review
    ScreenShots

    pCloud Screenshots

    Product screenshotProduct screenshotProduct screenshot