Likelihood to Recommend I chose to hit #9. I believe we all have abilities to broaden our needs so for the majority you may end up thinking this is a 10 if having used comparison tools or remembering those times when a certain "other" signature and document completion tool didn't go as planned or seemed less familiar. I will always welcome the clients and professionals who need my response to send their documents to me for PDF filling. On the random flip when I have to have communication rapidly flow on the go in a last minute piece of time, these people will receive my PDF™ items. And if tips and tools are necessary, they are rather easily placed where they can be worked out by anyone.
Read full review I think it's an excellent day to day solution, at a very reasonable price. It works particularly well when paired with our document automation solutions, as we can automatically create the relevant "smart tags" for each party as part of building the signing blocks in the document. This means the document (or a whole package of documents) can be uploaded into Secured Signing and it can just read the tags, meaning they are effectively ready to send
Read full review Pros Create and edit forms with ease. Send forms out for signature and field completion to clients, vendors, and employees. Saved us a ton of time and space around the office, since we have been able to eliminate the fax machine and scanner. Read full review Easy to add signature fields. Easy to upload documents. Secure audit history. No need for an app - can sign through a browser. Read full review Cons multiple users can not login at the same time. When the 2nd user login to the same account, it will logged out the 1st user automatically. For using advanced features of this software users need to pay a lot. It's very expensive. Unavailability of task manager. It can help users to add their tasks on the dashboard itself and give reminders of those tasks. Read full review We see no deficiencies in the product. Even the new anti-money laundering etc rules seem to be catered for. The few things we did wish were there have all been added as the product has developed. Read full review Likelihood to Renew I will always be a faithful PDFfiller customer. The product has saved me a lot of time over the years and I find a great deal of value in the platform. If I move on to another company someday, PDFfiller will be going with me wherever I go.
Read full review Wouldn't want to go back, and no one else offers a better service and support.
Read full review Usability I don't fully understand all the features and I could probably be using it better, especially the templates. The organisation of exisiting files could be better (ie similar to folders on a pc/laptop). I haven't really invested much time into exploring it further than filling out forms; There possibly is an organisation solution I haven't discovered yet
Read full review There is so little to it - it just works.
Read full review Support Rating If you need help, you can easily search for it and find online tutorials that walk you through how to do specific things step by step. You do not have to read a 20 page manual or sit for a 10 hour training session, it is refreshing that you can take it at your own pace and learn things as you need to
Read full review Usually quick and responsive - even with a newby.
Read full review Implementation Rating When I was hired on by my current company I was already a paying customer, so I just brought it with me. Once I showed our President/Founder how simple it was to use for our contracts, agreements, and NDAs, it has been a staple in our company ever since. That was almost 3 years ago. We've closed quicker because of the speed at which we can turn signed docs around.
Read full review Training users (and ourselves) to think differently is the challenge - but given most users are not as familar with the computer systems which run their accounting software, that's not new.
Read full review Alternatives Considered I have used other editors such as Adobe
Acrobat and, in my opinion, for the money Adobe costs, if the need is just to edit pdf I would go with PDFfiller. It is a really easy tool to use. It's learning curve is not that steep and it does pretty much everything I need from it.
Read full review I haven't looked in detail at alternatives, as Secured Signing does everything we have needed it to, at a very reasonable price point
Read full review Return on Investment not traveling with a printer able to do work a lot faster documents always look very professional all the paperwork i need to fill out is typed, not handwritten into forms which looks much more professional. Almost as if I had an assistant to type out my documents I love the fact that I can make an edit to an existing PDF. I dont have to go back and forth and ask for editable copies of word documents, etc. Read full review No more printing. No more posting. Everything gets completed and returned in real time. Read full review ScreenShots