TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Peekage

    Score8 out of 10
    N/APeekage is an online product sampling platform that helps CPG companies with brand awareness, boost sales, fetch early market feedback and build brand loyalty.N/A

    Reputation.com

    Score7 out of 10
    N/AReputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
    Pricing
    PeekageReputation.com
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PeekageReputation.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.—
    More Pricing Information
    Community Pulse
    PeekageReputation.com
    Considered Both Products
    Peekage
    No answer on this topic
    Reputation.com, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    PeekageReputation.com
    Small Businesses
    No answers on this topic
    Brand24
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Birdeye
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PeekageReputation.com
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.9
    (8 ratings)
    User Testimonials
    PeekageReputation.com
    Likelihood to Recommend
    Peekage
    Peekage is well suited when you are thinking about launching some product and want to try it on real customers before launch. Then, Peekage is a good platform for that organization as Peekage will provide product reviews, and you can use that reviews to improve your product before launch.
    Incentivized
    Read full review
    Reputation.com, Inc
    I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.
    Incentivized
    Read full review
    Pros
    Peekage
    • For boosting sale.
    • Customer Loyalty Programs by Peekage.
    • Customer feedback collection module is great.
    Incentivized
    Read full review
    Reputation.com, Inc
    • Streamlines reviews across multiple platforms
    • Makes answering reviews/surveys easy across multiple platforms
    • Assists with management of consistent information across online listings
    Incentivized
    Read full review
    Cons
    Peekage
    • Customer complains about free coupon code as they are not able to redeem.
    • Customer handling support team is not effective at handling customers properly.
    • Need to improve customer support team.
    Incentivized
    Read full review
    Reputation.com, Inc
    • better responses that are more unique
    • would love to be notified as soon as the review comes in also
    • publish our responses for us
    Incentivized
    Read full review
    Alternatives Considered
    Peekage
    Samples provide White Label Sampling, while Peekage is not providing that functionality.
    Incentivized
    Read full review
    Reputation.com, Inc
    Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.
    Incentivized
    Read full review
    Return on Investment
    Peekage
    • Peekage is having good customer database with particular interest.
    • Customer is not properly handled by customer support team of Peekage.
    • Received proper reviews of real user of products for our organization.
    Incentivized
    Read full review
    Reputation.com, Inc
    • Update clientele about important information
    • Available metrics to improve post qualities
    • Daily failures results in less usage due to trust issues
    Incentivized
    Read full review
    ScreenShots