PeopleOne vs. Socialtext (discontinued)

We are using [PeopleONE] to collect and manage our field data for payroll, invoicing, and production management purposes. So far, it works quite well for those uses. Additionally, we are using the app to manage communications from our offices to our field management at upper and middle field management levels. We have successfully used the application to communicate important upcoming events, COVID protocols and reporting processes, and other initiatives. I am unfamiliar with the limitations of this technology or applications for which it would be unsuited.

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• The UI, both for desktop and mobile apps, is simple and virtually self-explanatory.
• Compared to apps we have used in the past, PeopleONE is fast, in both data entry and retrieval.
• The team responsible for creating our specific requirements for the app is exceptionally responsive. It is made up of creative problems solvers who have built a product that meets every need we have presented.

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• We haven't actually experienced any issues of note to record here. Every concern, requirement, or change we have requested has been swiftly and satisfactorily resolved by the Impiger team.

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

[I give it this rating] because it has addressed all of our needs in a succinct manner and it operates efficiently.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Improved accuracy of data collected
• Improved efficiency of data collected
• Improved efficiency of payroll and invoicing processes
• Decreased time, in the field and in the office, involved in managing data

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions