CommUnity by Personify vs. Quip

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommUnity by Personify
Score 10.0 out of 10
N/A
Small World Labs Community is a hosted collaboration and social networking platform with easy drag & drop modification capabilities. Small World Labs offers implementation and community engagement services, plus an open API for integration with other systems. Small World Labs has clients across industries, but a high concentration in the nonprofit area. Small World Labs was acquired by Personify Corp in 2016.N/A
Quip
Score 7.8 out of 10
N/A
Quip offers a suite of productivity/collaboration tools. The vendor says Quip combines documents, spreadsheets, checklists and chat into one interface.
$0
per month
Pricing
CommUnity by PersonifyQuip
Editions & Modules
No answers on this topic
Basic
$0
Team
$10
per month (10 seats included)
Business
$12
per user per month
Enterprise
$25
per user per month
Offerings
Pricing Offerings
CommUnity by PersonifyQuip
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.
More Pricing Information
Community Pulse
CommUnity by PersonifyQuip
Top Pros
Top Cons
Features
CommUnity by PersonifyQuip
Project Management
Comparison of Project Management features of Product A and Product B
CommUnity by Personify
-
Ratings
Quip
7.8
35 Ratings
2% below category average
Task Management00 Ratings7.833 Ratings
Gantt Charts00 Ratings7.019 Ratings
Scheduling00 Ratings7.222 Ratings
Workflow Automation00 Ratings7.720 Ratings
Mobile Access00 Ratings8.230 Ratings
Search00 Ratings8.632 Ratings
Visual planning tools00 Ratings8.125 Ratings
Communication
Comparison of Communication features of Product A and Product B
CommUnity by Personify
-
Ratings
Quip
8.0
35 Ratings
0% below category average
Chat00 Ratings7.834 Ratings
Notifications00 Ratings8.533 Ratings
Discussions00 Ratings8.534 Ratings
Surveys00 Ratings7.619 Ratings
Internal knowledgebase00 Ratings8.224 Ratings
Integrates with GoToMeeting00 Ratings7.210 Ratings
Integrates with Gmail and Google Hangouts00 Ratings7.412 Ratings
Integrates with Outlook00 Ratings8.611 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
CommUnity by Personify
-
Ratings
Quip
8.1
35 Ratings
0% below category average
Versioning00 Ratings8.725 Ratings
Video files00 Ratings7.618 Ratings
Audio files00 Ratings7.516 Ratings
Document collaboration00 Ratings8.335 Ratings
Access control00 Ratings8.530 Ratings
Advanced security features00 Ratings8.319 Ratings
Integrates with Google Drive00 Ratings7.916 Ratings
Device sync00 Ratings8.425 Ratings
Best Alternatives
CommUnity by PersonifyQuip
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.5 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.5 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Discord
Discord
Score 8.6 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CommUnity by PersonifyQuip
Likelihood to Recommend
9.1
(3 ratings)
8.8
(35 ratings)
Likelihood to Renew
9.1
(3 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
10.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
9.1
(4 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CommUnity by PersonifyQuip
Likelihood to Recommend
Personify Corp
You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
Read full review
Salesforce
Well, they are suited. 1. We use it as an effective way of collaboration between teams. 2. Can be used as an online spreadsheet. 3. It helps in accessing the data by multiple teams hassle-free. 4. Can customize the action, like editing or locking the spreadsheet to the other users based on the business need. Less Suited/inappropriate: 1. The UI is very much outdated. 2. The number of rows to be added to the spreadsheet has limitations. & We have to create a new Quip every now & then once the row limits are reached. 3. Can't do a detailed analysis like pivots tables etc. 4. Other functions like sort & filter options in Quip are not so user-friendly, unlike other spreadsheets out there in the market.
Read full review
Pros
Personify Corp
  • It's easy to use. The admin panel has a number of drag and drop options to modify the experience
  • Flexibility. There are a large number of standard block features that can be added to areas. In addition, each dynamic block as a number of settings that allow you to tailor the experience you want to create. You can do this without being a programmer.
  • Personalization. There are good tools that allow you to personalize the experience based on whether users are logged in or not, whether they are in particular segments (which we can create) or recommendations based on information the user has provided about themselves.
  • Mobile. Small World Labs has a really great way of doing mobile. They give you a drag and drop interface for designing the mobile environment so there is a lot of flexibility with this. We are currently turning this module on.
Read full review
Salesforce
  • Our experience with Quip has been nothing short of astounding; I love everything about this collaboration tool.
  • I love that it is cross-platform and works so well on mobile devices; it makes it unhindered to make progress on to-dos, take notes, export spreadsheets and documents, and have all my information organized within one environment.
  • I also love that it notifies me when someone has done something in shared documents and the incredible ease of linking documents in chats.
  • Quip's user interface is friendly and comfortably navigable; it feels right.
Read full review
Cons
Personify Corp
  • Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
  • Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
Read full review
Salesforce
  • When using Quip Desktop, it can be slow to update with content from other users
  • I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip
  • Multi -select and group export of documents would be helpful
Read full review
Likelihood to Renew
Personify Corp
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
Read full review
Salesforce
No answers on this topic
Usability
Personify Corp
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
Read full review
Salesforce
It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
Read full review
Reliability and Availability
Personify Corp
Uptime has never been an issue.
Read full review
Salesforce
No answers on this topic
Performance
Personify Corp
Speed is not an issue.
Read full review
Salesforce
No answers on this topic
Support Rating
Personify Corp
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
Read full review
Salesforce
I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
Read full review
In-Person Training
Personify Corp
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
Read full review
Salesforce
No answers on this topic
Online Training
Personify Corp
Online training is through online webinar & how-to posts and videos in the client community.
Read full review
Salesforce
No answers on this topic
Implementation Rating
Personify Corp
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
Read full review
Salesforce
No answers on this topic
Alternatives Considered
Personify Corp
We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
Read full review
Salesforce
Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.
Read full review
Return on Investment
Personify Corp
  • Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
  • Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
  • Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
Read full review
Salesforce
  • Quip allowed collaboration and communication between Salesforce team and the rest of IT as well as business users.
  • Quip allowed collaboration on documents that was very interactive and helpful to the creation process.
  • Quip frustrated us because we had so many documents that we already had but they did not work well inside of Quip.
Read full review
ScreenShots

CommUnity by Personify Screenshots

Screenshot of Screenshot of Screenshot of