Phone.com vs. Telegram

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Phone.com
Score 10.0 out of 10
N/A
Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.
$12.99
per month
Telegram
Score 8.9 out of 10
N/A
Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.N/A
Pricing
Phone.comTelegram
Editions & Modules
IP Phone Connection
$4.99
per month, per device
Phone Numbers
$4.99
per month
Call Recording
$7.99
per month
Basic Users
$12.99
per user, per month
Plus Users
$19.99
per user, per month
Pro Users
$29.99
per user, per month
Lice Receptionist
Starting at $90
per month
Global Phone Numbers
Starting at $4.99
per month
International Dialing
Vary Rates
No answers on this topic
Offerings
Pricing Offerings
Phone.comTelegram
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
More Pricing Information
Community Pulse
Phone.comTelegram
Features
Phone.comTelegram
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Phone.com
10.0
2 Ratings
22% above category average
Telegram
-
Ratings
Hosted PBX10.02 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
User templates10.02 Ratings00 Ratings
Call reports10.02 Ratings00 Ratings
Directory of employee names10.02 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Phone.com
10.0
2 Ratings
18% above category average
Telegram
-
Ratings
Answering rules10.02 Ratings00 Ratings
Call recording10.02 Ratings00 Ratings
Call park10.01 Ratings00 Ratings
Call screening10.02 Ratings00 Ratings
Message alerts10.02 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Phone.com
10.0
1 Ratings
22% above category average
Telegram
-
Ratings
Audio conferencing10.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Phone.com
10.0
2 Ratings
22% above category average
Telegram
-
Ratings
Mobile app for iOS10.01 Ratings00 Ratings
Mobile app for Android10.01 Ratings00 Ratings
Best Alternatives
Phone.comTelegram
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
WhatsApp Business
WhatsApp Business
Score 8.9 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
WhatsApp Business
WhatsApp Business
Score 8.9 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
WhatsApp Business
WhatsApp Business
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Phone.comTelegram
Likelihood to Recommend
10.0
(2 ratings)
9.9
(8 ratings)
User Testimonials
Phone.comTelegram
Likelihood to Recommend
Phone.com
Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
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Open Source
Telegram has been very well suited for family video calls and conversations where detailed and private information is being shared. Video calling is fantastic and I'm so thrilled that they added group video calls now! The video quality is also so good that I've been able to use it to make virtual portrait sessions happen. I just don't use this for sending out formal contracts and things like that. I feel like email still needs to be used for those scenarios, but any client that just wants a secure way of communicating with me about their private family matters...this is THE app to use!
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Pros
Phone.com
  • Customer service and live chat are amazing
  • Simple, straight forward
  • Easy to setup
  • Affordable
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Open Source
  • Easy to use and user friendly
  • Collaborating application
  • File sharing
  • Audio and video calling feature
  • Instant messaging
  • Channel and group formation
  • Data security
Read full review
Cons
Phone.com
  • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
  • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
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Open Source
  • It is so safe to use that many users can share anything, including private pictures of anyone, even nudity as well. That is horribly disgusting.
  • They should restrict those users who run nudity in the Telegram groups and community.
  • Otherwise, I don't have any problem[s with] Telegram. I am a very satisfied user of Telegram.
Read full review
Alternatives Considered
Phone.com
No answers on this topic
Open Source
I used WhatsApp Business but it's limited. I can add only 250+/- members to the WhatsApp group. But in Telegram, it's 200000. So this is a big opportunity to promote my event. Telegram has much more user data privacy and company transparency than Signal. I am using both but telegram for vas communication
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Return on Investment
Phone.com
  • Reduced cost and improved our efficiency - all reps love it.
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Open Source
  • Easy spread of information and updates among customers.
  • Easier and faster communication among colleagues.
  • Groups may accumulate a huge number of people.
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ScreenShots

Phone.com Screenshots

Screenshot of Phone.com Dashboard