Pigment is an enterprise-grade business planning platform that provides users with a 360° view of the business, updates its financial models in real-time, and allows users to run what-if scenarios at the click of a button. Pigment aims to enable FP&A and revenue teams to improve cross-functional collaboration, increase internal efficiency, and align financial and operational plans, all while scaling reporting and data management.
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Planful
Score 8.1 out of 10
Enterprise companies (1,001+ employees)
Planful is a cloud-based enterprise performance management (EPM) suite. It includes financial applications for modeling, planning, consolidation, reporting and analytics.
Pigment has a lot of the same self-service capabilities but offers a more robust infrastructure to plan and report on more than just the financial data. It allows for more extended planning and the reporting and dashboard capabilities are very strong.
Most financial folks user-friendly less technical support needed; most efficient and automated; data host in US; most automated with both the core application and excel spotlight in sync, you can view and sync in web or excel. Process time is fast.
Planning, financials, and even sales tracking are greatly helpful for project planning. This makes product planning easy; you can simply see what the industry is demanding and what should be produced more in coming quarters. If you have really huge data, then this sometimes crashes.
Reporting and Spotlight have changed the game for us. Spotlight has brought dynamic reporting to our team and the rest of the office as well. With dynamic planning, we've spent more time doing analysis instead of running and creating the reports. Recently, we've spent less time analyzing and more time formatting, and Spotlight has brought the analysis back to FP&A.
Creating forecasts for the month, quarter, and year
Creating new variables by using variables pre-defined and that are new in the system
Having a very simple setup in the reports section - not straying away from the old Excel model which most people are used to. I can speak for a lot of people when I say that tools that look new can easily be frightening! 😅
Our new Comptroller understands the value of Planful, and we plan to utilize it further in the organization to enhance external reporting. Strangely enough, Planful had not previously been embraced by the former CFO, who argued that we were running two sets of books (of course, we were not). Fortunately, the before mentioned reconciliation of EBITDA to Net Income demonstrated that to the banks.
Overall most of Pigment is self-service and meant to be used by the business users. It usually doesn't require reaching out to a technical or IT resource to make changes to reports or the models we have setup.
The tool is extremely adaptable, and it enables very quick querying to give us opportunity to gain live insights into the business. Given its adaptability, we are also able to create scenario analyses very quickly in rapidly changing environments. The formatting also enables us to provide this information in a very consumable manner.
I only give a 9 rating rather than a 10 rating because it seems that every day around 2pm we see a slowdown in the use of Planful. I have requested our internal IT department verify that it is not an internal issue and have been assured it is the tool. We have not yet reached out to Planful to do extensive research to solve this issue.
Again, the system is very reliable and, for the most part, runs very quick and smooth. When running larger queries, it does take some time, and during budgeting season our users experienced slower loading times, but nothing that raises concerns outside of normal network issues. Occasionally, as with any software we use, it will crash and you have to restart, but that does not happen very often.
Sometimes we get great help when using Planful's support team and other times we don't. In particular, there is one person that often responds to our support tickets who is less than helpful, hence the reason for the 5 out of 10 rating. As a result, most of the time we reach out to our Planful consulting group as they provide faster and better support
My team has attended training offered several times before/during the Planful Perform conference. This training has been extremely useful and we always learn something we didn't know prior to the training. The trainers are always very knowledgeable and more than willing to help each and every user after the training with specific questions regarding their environment.
This training is much more robust now than it was when we first implemented our Planful environment. Many times we can do a little research in the "help" portal and do not even need to reach out to support. They are continuously improving the training and information available to users.
After going through the initial implementation with Host Analytics and a re-implementation with Cervello (due to an ERP change, not due to a poor initial implementation), I've learned that you really must rely on your internal staff to bear most of the implementation burden. Use the vendor or partners for ideas and best-practice suggestions, and some of the easy-but-time-consuming work. Since you will ultimately be using and maintaining the application, you should be able to do most of it yourself.
Pigment has a lot of the same self-service capabilities but offers a more robust infrastructure to plan and report on more than just the financial data. It allows for more extended planning and the reporting and dashboard capabilities are very strong.
Prior to joining the company, we tried to implement Vena but were unsuccessful. There we're a few reasons it didn't work out, but a lot of it related to the implementation team they provided. In just the first week with Planful, we achieved more progress than we did in several months with Vena.
From our experience, Planful is only used in 2 overhead departments in our organization. We easily added another overhead department, but they decided against using Planful for their workforce and financial planning. Removing them from our environment was extremely easy.