Pipeline CRM vs. Sellsy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipeline CRM
Score 7.3 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
Sellsy
Score 6.0 out of 10
Small Businesses (1-50 employees)
Sellsy is one integrated suite for sales management. Some key features include: CRM Pipelines, Invoicing, Time Tracking, HelpDesk, ERP, and POS.
$30.90
per month
Pricing
Pipeline CRMSellsy
Editions & Modules
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
Staff member access
$10.00
Per User per Month
CRM pipelines license
$10.00
Per User per Month
Purchases and margins; Expenses; Subscriptions management; Helpdesk management
$15.00
Per Month [Unlimited Users]
Project management; Marketing; Inventory management
$20.00
Per Month [Unlimited Users]
Sellsy
$44.90
Administrator access
Offerings
Pricing Offerings
Pipeline CRMSellsy
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSellsy subscription: prices that fit your needs - Choose the features you need. Pay only for what you need.
More Pricing Information
Features
Pipeline CRMSellsy
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipeline CRM
6.9
5 Ratings
11% below category average
Sellsy
-
Ratings
Customer data management / contact management8.05 Ratings00 Ratings
Workflow management8.05 Ratings00 Ratings
Territory management7.04 Ratings00 Ratings
Opportunity management8.05 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)4.05 Ratings00 Ratings
Contract management5.05 Ratings00 Ratings
Quote & order management6.03 Ratings00 Ratings
Interaction tracking9.05 Ratings00 Ratings
Channel / partner relationship management7.04 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipeline CRM
7.8
3 Ratings
3% above category average
Sellsy
-
Ratings
Case management7.03 Ratings00 Ratings
Call center management8.21 Ratings00 Ratings
Help desk management8.21 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipeline CRM
5.0
4 Ratings
41% below category average
Sellsy
-
Ratings
Lead management8.04 Ratings00 Ratings
Email marketing2.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipeline CRM
4.5
5 Ratings
51% below category average
Sellsy
-
Ratings
Task management3.04 Ratings00 Ratings
Billing and invoicing management5.53 Ratings00 Ratings
Reporting5.03 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipeline CRM
6.7
5 Ratings
14% below category average
Sellsy
-
Ratings
Forecasting8.03 Ratings00 Ratings
Pipeline visualization5.05 Ratings00 Ratings
Customizable reports7.05 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipeline CRM
9.5
5 Ratings
23% above category average
Sellsy
-
Ratings
Custom fields10.05 Ratings00 Ratings
Custom objects10.05 Ratings00 Ratings
Scripting environment8.21 Ratings00 Ratings
API for custom integration10.05 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Pipeline CRM
6.0
3 Ratings
32% below category average
Sellsy
-
Ratings
Single sign-on capability6.02 Ratings00 Ratings
Role-based user permissions6.02 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipeline CRM
8.1
2 Ratings
10% above category average
Sellsy
-
Ratings
Social data8.12 Ratings00 Ratings
Social engagement8.21 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipeline CRM
4.6
3 Ratings
44% below category average
Sellsy
-
Ratings
Marketing automation2.03 Ratings00 Ratings
Compensation management7.31 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipeline CRM
8.0
5 Ratings
7% above category average
Sellsy
-
Ratings
Mobile access8.05 Ratings00 Ratings
Best Alternatives
Pipeline CRMSellsy
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Clari
Clari
Score 8.1 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Clari
Clari
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Pipeline CRMSellsy
Likelihood to Recommend
7.0
(6 ratings)
7.0
(4 ratings)
Likelihood to Renew
7.0
(1 ratings)
9.0
(1 ratings)
Usability
9.0
(1 ratings)
7.2
(3 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
6.0
(1 ratings)
Support Rating
8.0
(1 ratings)
6.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Pipeline CRMSellsy
Likelihood to Recommend
PipelineDeals
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
Read full review
Sellsy
We like sellsy. Its not perfect and as other users have pointed out, there is and always will be, room for improvement.

If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).

I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.

We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.

In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
Read full review
Pros
PipelineDeals
  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
Read full review
Sellsy
  • Appealing Design
  • Easy to prepare invoices and send them
  • Good tracking system
  • Friendly support staff
Read full review
Cons
PipelineDeals
  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
Read full review
Sellsy
  • Training. The only real issue I have with Sellsy is that its got so many features its hard to understand them all. I looked for training videos and they are all in French. Thats a big problem for a guy who grew up in NJ.
  • I would embed training videos directly into the software. This way as you add services, you get a full tutorial immediately.
Read full review
Likelihood to Renew
PipelineDeals
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
Read full review
Sellsy
Sellsy ticks the most boxes for us. While it could still do a lot of things better there is no other single app that offers the same spectrum of features at a comparable price for SMEs.
Read full review
Usability
PipelineDeals
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
Read full review
Sellsy
There is room for improvement.
Read full review
Reliability and Availability
PipelineDeals
No answers on this topic
Sellsy
We have not yet experienced any down time with sellsy.
Read full review
Performance
PipelineDeals
No answers on this topic
Sellsy
Sellsy is slow to load pages for us. Sometimes waiting a few seconds. This could be due to our geographical location.
Read full review
Support Rating
PipelineDeals
Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
Read full review
Sellsy
Based on our experience. We have submitted a large amount of tickets and they have proven the Sellsy development team have the ability to respond fast and implement changes reasonably quickly. (Updated July 2015)
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
Read full review
Implementation Rating
PipelineDeals
No answers on this topic
Sellsy
If you are importing data from a CSV, Sellsy recommends you use OpenOffice. OpenOffice is an absolute disaster on Windows 8 and crashes every few mins. While no fault of Sellsy they should not recommend software which makes an already challenging task even more difficult. A small gripe in hindsight but during the process was deeply frustrating. For any users looking to format your CSV Google, try importing CSV data into Excel and your life will be much more easy.
Read full review
Alternatives Considered
PipelineDeals
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
Read full review
Sellsy
For me it is close to what Salesforce did. I do not use all the options they both offer so I mostly judge on the customer / contact tool.
Read full review
Scalability
PipelineDeals
No answers on this topic
Sellsy
The license model once you understand it is very flexible allowing you to select from the modules within sellsy. This gives small companies control of the cost facilitating them with the option to only pay for the features they use.
Read full review
Return on Investment
PipelineDeals
  • Has made us understand sales tactics that are working
  • Easily create forecasting on growth in multiple categories
  • Understand our process and what we need to improve on in closing deals
Read full review
Sellsy
  • It helped us look and operate professionally even though we had started out of our homes. That's huge.
Read full review
ScreenShots

Sellsy Screenshots

Screenshot of DashboardScreenshot of CRM PipelineScreenshot of Project ManagementScreenshot of InvoiceScreenshot of Connected POS