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Planning Center vs. TouchPoint CMS

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Planning Center

    Score9.1 out of 10
    N/APlanning Center in Carlsbad offers modular church management applications, providing CRM, tithe management, event registration and attendance, and volunteer resource scheduling.

    $14

    per month

    TouchPoint CMS

    Score8 out of 10
    N/ATouchPoint is a church management software system for mobile devices and computers that enables and equips church leaders to manage their church, engage their people, and fund their vision.N/A
    Pricing
    Planning CenterTouchPoint CMS
    Editions & Modules
    Calendar
    14+
    per month
    Check-ins
    14+
    per month
    Giving
    14+
    per month
    Groups
    14+
    per month
    Registration
    14+
    per month
    Services
    14+
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Planning CenterTouchPoint CMS
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices increase based on the number of members and attendees.—
    More Pricing Information
    User Ratings
    Planning CenterTouchPoint CMS
    Likelihood to Recommend
    10.0
    (3 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Planning CenterTouchPoint CMS
    Likelihood to Recommend
    Planning Center
    Planning Center is incredibly helpful if you are in the business of putting on events, performances, or productions. In such situations, Planning Center will help you coordinate with a large group of people, clearly showing who is expected to do what during the order of a service. If you are planning a major event (a wedding service, a major birthday party, a work event, or any kind of production), Planning Center will foster both teamwork and clarity. The only scenario I can envision Planning Center not being helpful would be a more laissez-faire type of event, (like a "come and go" reception).
    Incentivized
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    Cass Information Systems
    For our church size (1000 weekly attendees), Touchpoint has been a great option for us. We moved from a legacy server based system to Touchpoint which has brought a much needed transition to a web-based product with all its advantages. The various features that stand out in our use of Touchpoint includes: good child-care check-in process, the integration of volunteer background checks with third party vendors, increasing integration with accounting packages like Sage Intacct, strong contributions module with flexibility on selecting various providers for the front end, generally intuitive ease of use combined with good flexibility to tailor to our needs.
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    Pros
    Planning Center
    • Volunteer Management
    • Scheduling
    • File Hosting
    • Communication tools
    • Automated reminders
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    Cass Information Systems
    • Connects well with online merchant processors for ACH and Credit card gifts
    • Integrates well with our accounting software (Sage Intacct)
    • Retreat and event management that require fees is also very robust.
    Incentivized
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    Cons
    Planning Center
    • Adding files to an item on a playlist can be hard to find outside of that set.
    • Previewing songs on import gives very limited info - can be hard to find the correct one.
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    Cass Information Systems
    • The onboarding/training process was not as smooth as it could have been.
    • As new features roll-out, sometimes the communication is not as clear as it could be.
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    Usability
    Planning Center
    Planning Center is very user friendly on both the front and back ends.
    Incentivized
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    Cass Information Systems
    No answers on this topic
    Support Rating
    Planning Center
    I've not needed to use Planning Center support. In the few instances that I would have thought would "require support," tips and notices popped up on screen letting me know what was happening. There are very VERY few issues that I've found with Planning Center. The interface has been intuitive and powerful, so I've not needed to use their support service.
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    Cass Information Systems
    No answers on this topic
    Alternatives Considered
    Planning Center
    At one point, I was presented with both Asana and Trello as helpful tools to facilitate teamwork and collaboration amongst a large group of people. However, when it comes to putting on productions/services/events, Planning Center just seemed to have everything we need. I have never really once given thought to moving on from Planning Center. I'm sure Asana and Trello have much to offer, and I did briefly consider the, but Planning Center (for what we needed) was a grand-slam, home run.
    Incentivized
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    Cass Information Systems
    We moved from Shelby to Touchpoint 5 years ago. Although Shelby has moved on to the web, it has been a more recent development after a 40 year history as a server based product. We wanted to go with a web-based option that started on the web.
    Incentivized
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    Return on Investment
    Planning Center
    • Planning Center Services has become an irreplaceable part of our Sunday gathering preparation
    • Planning Center Music Stand is an invaluable tool for rehearsal and performance of songs each week
    • Planning Center Giving helped us establish easy ways for folks to give online during COVID and beyond
    • Planning Center Registrations helped us navigate attendance issues during COVID, and has always been our go-to for gathering information for Events
    Incentivized
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    Cass Information Systems
    • Touchpoint's value has been in the ability of staff and lay leaders to be able to connect with and manage others.
    Incentivized
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