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PlanSource vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PlanSource

    Score5.8 out of 10
    N/APlanSource BenefitsOne is an employee benefits engagement platform, from PlanSource headquartered in Orlando, Florida. The solution presents streamlined workflows and real-time integrations, as well as a mobile-friendly enrollment experience that’s designed to maximize HR efficiency and plan adoption.N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    PlanSourceUKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PlanSourceUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    PlanSourceUKG Workforce Central (discontinued)
    Considered Both Products
    PlanSource
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    63%
    Implementation went as expected
    5 Answers
    Best Alternatives
    PlanSourceUKG Workforce Central (discontinued)
    Small Businesses
    Ease
    Score9.9 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    Employee Navigator
    Score8.7 out of 10
    Harri
    Score6 out of 10
    Enterprises
    ADP Mobile Solutions
    Score8.4 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PlanSourceUKG Workforce Central (discontinued)
    Likelihood to Recommend
    7.3
    (1 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (11 ratings)
    Support Rating
    -
    (0 ratings)
    7.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    PlanSourceUKG Workforce Central (discontinued)
    Likelihood to Recommend
    PlanSource
    Less appropriate for small groups with one very simple health plan. More appropriate for 20+ EE groups with multiple plans and supplementary benefits.
    Incentivized
    Read full review
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
    Read full review
    Pros
    PlanSource
    • Puts all of your healthcare selections in one place making changes, drops, and additions are taken care of in one place instead of having to contact every vendor individually.
    • Keeps an accurate record of real time enrollment which helps when you are in an account manager role and handling client questions concerning their health plans.
    • Provides tools to keep the client and yourself organized. Several Open Enrollment messaging tools and places to add any educational documents for the different health plans.
    Incentivized
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    PlanSource
    • The more advanced options, such as HCM, could have a slightly more user-friendly dashboard for users who are not daily computer users.
    • Needs to be easier to customize the homepage. Clients are always interested in adding in their own pictures, colors, welcome message position, etc.
    • Needs to have a function where the employer can send a document for the employee to sign, open and capture the employee's signature, send back to the employer and save in the employee file.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    PlanSource
    No answers on this topic
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Support Rating
    PlanSource
    No answers on this topic
    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
    Read full review
    Alternatives Considered
    PlanSource
    I have looked at GoCo, Kronos and Zenefits. I selected PlanSource because I felt it was the most customizable for a variety of clients across the board. The interface seemed functional but slightly professional looking than it competitors. PlanSource also seemed well established and that it was capable of handling my client needs.
    Incentivized
    Read full review
    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
    Read full review
    Return on Investment
    PlanSource
    • Positive - Reduces time spent contacting vendors of enrollment changes. When you are dealing with several hundred employees and their dependents across several vendors that time starts to add up.
    • Positive - Point of value when trying to gain or up sell a client.
    • Negative - You do need to meet the minimum number of people on the platform as per your contact to avoid having to pay a fee to PlanSource. If one of your larger clients leaves that could be a potential issue.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
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