UKG Workforce Central (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UKG Workforce Central (discontinued)
Score 6.6 out of 10
N/A
UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
Pricing
UKG Workforce Central (discontinued)
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
UKG Workforce Central (discontinued)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeRequired
Additional Details
More Pricing Information
Community Pulse
UKG Workforce Central (discontinued)
Considered Both Products
UKG Workforce Central (discontinued)
Chose UKG Workforce Central (discontinued)
UKG Workforce Central advertises itself as a more complete system, and it is. The main area of need for us at the time was the ability to manage overtime on the fly. It does that well enough.

The integration with job boards is just OK. It could be better as it is not as fluid …
Chose UKG Workforce Central (discontinued)
In comparison to Kronos, UKG Workforce Central offers an enhanced user experience. Employees are notified of their schedules for the coming weeks. The system allows users to view the work schedule of others on their team for that day, making shift swapping more convenient.
Chose UKG Workforce Central (discontinued)
UKG Workforce Central (formerly Kronos Workforce Central) is really an all-in-one solution that can be used to solve a myriad of issues: workforce management, scheduling, integration, self service, time and attendance, absenteeism, lateness, compliance, HR, payroll, data …
Chose UKG Workforce Central (discontinued)
Most of the business simply used manual timesheets and Microsoft Excel to track time and attendance before we acquired UKG Workforce Central.
Obviously this method of tracking is very prone to user error and manipulation. UKG Workforce Central has been a revolution for us in …
Chose UKG Workforce Central (discontinued)
We looked this product first and actually started the conversion process before we realized it could not do some essential functions we needed. One of the simple ones was allowing for employees to select to clock in or out and not just assume the direction based on their …
Chose UKG Workforce Central (discontinued)
Kronos Workforce Central is a robust software and is very easy for everyone to use. From management to employees, each person plays their part in using the software and our department was able to learn how to use it right away. We are constantly still learning new things but …
Chose UKG Workforce Central (discontinued)
I used Oracle People Soft HCM for four years at my last organization and rarely had a good day with it. While I was not part of the selection process for Kronos as it was already in use at my new organization when I began there, I have found Kronos much simpler to use. Many of …
Chose UKG Workforce Central (discontinued)
I'm just a user - not involved in the selection process.
Chose UKG Workforce Central (discontinued)
Since I have been employed at my job, we have never used anything other than Kronos Workforce Central and it's perfect for what we need. I believe it was selected before I became an employee here and I know that the process of finding products, this one would have been chosen …
Chose UKG Workforce Central (discontinued)
Kronos Workforce Central had a more straightforward way to use it and a more user-friendly platform. Kronos Workforce Central had better pricing than UltiPro.
Chose UKG Workforce Central (discontinued)
We believe ADP would have been easier to implement but Kronos was more cost-effective.
Chose UKG Workforce Central (discontinued)
We have had Kronos timekeeping for many years, and before this we used a very manual process. I was not a part of the team that chose the Kronos timekeeping system, so I really cannot say what other systems were considered for this application, if any. Kronos has done the job …
Chose UKG Workforce Central (discontinued)
The company implemented Kronos long before I took my role, but I have been present for the upgrades to the system. I have also used other versions of Kronos in my past roles. Workforce Central is definitely the more modernized version of Kronos. It definitely has its issues, …
Chose UKG Workforce Central (discontinued)
There were some functionalities in Kronos that we needed that the other systems did not have readily available or easily deployable.
Chose UKG Workforce Central (discontinued)
Kronos is the only company that isn’t company owned that I’ve used. I’ve used it at two different companies and really enjoy it.
Chose UKG Workforce Central (discontinued)
We evaluated Paychex, Paycor, and Kronos and ending up choosing Kronos essentially because they had the best salespeople.
Chose UKG Workforce Central (discontinued)

Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay …

Chose UKG Workforce Central (discontinued)
During my tenure at my organization we've only used Kronos and have not considered moving to another application to document employee time.
Chose UKG Workforce Central (discontinued)
KRONOS is by far one of the best, if not THE best multi-faceted systems I have used. Right up there with ADP but slightly better for what I needed it for.
Chose UKG Workforce Central (discontinued)
Other than Kronos, I've only used Oracle PeopleSoft HCM for time and attendance. In comparing the two, I find that Kronos is far more high-end and busy and complicated, whereas PeopleSoft is simpler and to the point. With Kronos, there is some refining to do to it to get the …
Chose UKG Workforce Central (discontinued)
Can't compare. Quickbooks was easy, but lacked functional reporting which is essential to manage employee time.
Chose UKG Workforce Central (discontinued)
Workforce Central was our selection because it capable of being virtualized (using VMWare), utilized SQL as the back-end database versus Oracle (which was cheaper to license and talent was easier to find), and because the price-point beat out their competitors. We did end up …
Chose UKG Workforce Central (discontinued)
WFC was and still is - the best single point HR/PR and Timekeeping system on the market - bottom line.
Chose UKG Workforce Central (discontinued)
The WFM space is highly competitive and Kronos WFC is not always ideal for everyone. That said, Kronos' experience and high degree of understanding the needs of customer has enabled separation from the competition and delivers a tremendous application.
Top Pros
Top Cons
Best Alternatives
UKG Workforce Central (discontinued)
Small Businesses
When I Work
When I Work
Score 8.9 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.9 out of 10
All AlternativesView all alternatives
User Ratings
UKG Workforce Central (discontinued)
Likelihood to Recommend
6.7
(38 ratings)
Likelihood to Renew
5.0
(11 ratings)
Support Rating
7.1
(8 ratings)
Online Training
8.0
(1 ratings)
User Testimonials
UKG Workforce Central (discontinued)
Likelihood to Recommend
Discontinued Products
This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
Read full review
Pros
Discontinued Products
  • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
  • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
Read full review
Cons
Discontinued Products
  • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
  • System errors - the system crashes regularly on us with no real explanation why
  • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
Read full review
Likelihood to Renew
Discontinued Products
Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
Read full review
Support Rating
Discontinued Products
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
Read full review
Alternatives Considered
Discontinued Products
Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
Read full review
Return on Investment
Discontinued Products
  • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
Read full review
ScreenShots