Kronos provides timekeeping and forecasting capabilites
August 13, 2018

Kronos provides timekeeping and forecasting capabilites

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kronos Workforce Central

Kronos is used first to manage timekeeping for hourly employees and time off for salary exempt employees. All employees in the company use Kronos. Kronos also maintains individual employees' time off buckets. Finally, some of our largest orgs use the workforce management / scheduling features in Kronos to help plan to meet business needs.
  • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
  • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
  • While it is a pro that the system allows us to do all we need on the timekeeping front, the con is that it requires SMEs to ensure our workforce knows how to do it effectively.
  • The requesting of time off through the calendar/schedule could use some work. It's not intuitive for most of our workforce (regardless if they are retail associates or software engineers) and we frequently run into issues. Our SMEs and guides are able to sort out most issues.
  • I am not a fan of Kronos using FLASH and I find the system to be slow.
  • Kronos has been an improvement over the previous system we had. It allows for greater accuracy and wider abilities to make corrections if needed
  • There is more control/power in the hands of team managers to allow them to resolve timekeeping issues for their direct reports and not need to connect with HR
There were some functionalities in Kronos that we needed that the other systems did not have readily available or easily deployable.
We use Kronos Workforce Central only for it's timekeeping and scheduling/forecasting capabilities. It absolutely meets our needs for these areas. The reporting functionality also serves us well; exporting reports in excel covers the needs for most teams that use the system. Finally, business leaders and local HR crews are able to run reports on the teams they support.