Kronos is not all that it promises to be
Anonymous | TrustRadius Reviewer
March 30, 2018

Kronos is not all that it promises to be

Score 1 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kronos Workforce Central

Kronos WFC is being used across the whole organization from recruiting to HR to timekeeping to payroll.

It replaced our legacy systems that were separate programs for each function.
  • Rolling the timekeeping into the payroll system is much easier than with our previous system.
  • Kronos is extremely robust and has many features that we have not begin to use.
  • Kronos can take a simple task and make it overly complicated. This is the problem when the program is so incredibly robust.
  • All of the tax withholding and filing was handled autonomously by our previous payroll company. We had little knowledge of what they were doing. With Kronos, we are required to provide filing schedules, specific EIN for each locality, etc. This is something we would have preferred not to concern ourselves with and was much easier on us when the previous company was handling.
  • Kronos seems to be geared toward large organizations with a payroll department, accounting department, HR department, etc. Our company is small and has only one employee in each of those roles. As such, Kronos can be a real burden on that one employee to do a lot of work that should be handled by a team of people, especially in the implementation phase.
  • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
We evaluated Paychex, Paycor, and Kronos and ending up choosing Kronos essentially because they had the best salespeople.
Kronos seems to be well suited to a large company with large administrative staff. For a smaller company, you are better off getting a payroll company that handles things instead of being expected to maintain certain systems yourself.