Planview IdeaPlace vs. Powernoodle vs. Qmarkets

If you have a community with more than 100 active users, and you're looking for ideas around operational improvements that can be acted on in a 6-12 month window, Spigit will work great, and it's one of the best options out there. If you're trying to customize the platform much, you should plan on paying Spigit's service group to do that for you, because it's not easy to do yourself. If you're looking for ideas that will take more than about a year to implement, Spigit is as good as anyone else because that's a really tough thing to do in an innovation community!

Incentivized

Well Suited:

• Groups needing to make a decision
• Democratically based decision making
• Sensitive topics
• Discussions Groups needing input

I have no negative points to bring out. Qmarkets, as a company, has been very cooperative and has provided full support during the entire sales cycle. The sales cycle actually ran over a year with multiple discussions with the customer before they signed off. Qmarket products are well thought off and their fitment to customer needs are almost 100%.

• Acknowledges and supports the culture around the problem and market it is trying to serve. Just using the platform won't solve our problem, we need a cultural shift and Spigit has helped support that process.
• Customer service - just overall amazing service. Responses are very quickly turned around, they've gone the extra mile many, many times. They are also very open to platform improvements and take feedback very seriously.
• As the system administrator, I feel their platform incorporates a great balance of templates, out-of-the-box formatting, etc., and customizable content. In a nutshell, we are able to do what we want but we don't have to spend forever to do it. We can use what they have or we can add in our own design.

• Powernoodle has ignited deeper, more candid conversations among our team leaders. We've been able to see through these discussions that we haven't always told our story in the most compelling manner, and that we need to be clearer, more concise and less wordy. Since Powernoodle limits your contributions to a certain number of characters, it forces you to think hard about what you really want to say. This feature was particularly powerful for our organization, which has tended to verbosity.
• Powernoodle allowed us to vet old and new ideas in a safe space, minimizing biases and groupthink. In many organizations there are some who speak more than others, and often their ideas get more attention. What Powernoodle does brilliantly is it allows, actually requires, each participant to write what they wish anonymously and without interruption. Each participant is equal in the sense that all input into Powernoodle is brief (limited number of characters) and the anonymity definitely prevents the usual bias toward those who speak the most.
• Powernoodle increased critical thinking about our organization and forced us to re-examine why and how we do what we do. With Powernoodle, we were able to look at everyone's ideas, comment on them, decide if some should be merged, and ultimately vote on them. The Powernoodle process forced us to be clear, which meant we each needed to think critically about what has worked and what hasn't worked for us, and how we move forward with what has worked and with new ideas.

• Highly professional software.
• Adaptable to various processes and scopes.
• Excellent support.

• There are many ways to configure the solution. Some features make more sense to use at times and should be hidden from users at other times. It would be nice if Spigit had pre-defined configuration templates that reflect the experience and knowledge of their current customer's experience using the software and not just a 1 size fits all base configuration. The good news is with a little experience, these configurations can be created as saved templates.

• It's not mobile friendly yet, but other than that no complaints!

• Reports are excellent but are more content-oriented than people-oriented, and for me as a consultant, the "people" info is important.

This rating was given because, Planview is an establish platform used within the organisation for number of years, therefore is a well known platform by the wider business community. Reusing Planview was ease due to user familiarity with the platform, so use of Planview IdeaPlace was logical and reduce the learning curve for users.

Incentivized

Intuitive and easy to set-up and use

The support I've received from them has never been anything less than accessible, compliant, and professional

Most platforms had a nice UI, this wasn't the differentiator. What it came down to was mostly around we don't know what we'll need in the future:

• Market leadership: on stable ground, not going anywhere
• Thought leadership: improving the software, inspiring new ways to use it
• Highly configurable platform: supports use cases we don't know we even need right now
• Strong services if you need them: always there if you run into trouble or are short staffed

Other competition products were evaluated but Qmarkets had products that were 100% fit for our customer's needs and the Qmarket team has excellent Tech team which we didn't see in the competition that we and our client evaluated. Also, the Q products are very flexible compared to others in the market.

• Firstly, it is hard to define or describe an ROI for an innovation project (and tool) that is in its experimental phase... But a positive is the impact in the overall engagement of employees, especially in overpopulated structures where it is not easy to "become visible, and the smart ones wait for a chance like this platform.
• Where a clear and strong sponsorship is in place, this platform can stimulate ideas that can potentially have a great impact in services improvement
• Based on our specific limits in engaging top management, we still cannot see a speed in products or processes improvement.

Incentivized

• While we are still in the beginning stages of taking action on the decisions we made using the Powernoodle process, I have no doubt that there will be a very positive ROI on our overall objectives.

• No Negative impact.
• The functionality and user operability of products has been very easy.
• ROI is yet to be seen as implementation is due in a weeks time.