TrustRadius: an HG Insights company

PointClickCare Core EHR Platform vs. TherapyNotes

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PointClickCare Core EHR Platform

    Score8.4 out of 10
    N/APointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.N/A

    TherapyNotes

    Score9 out of 10
    N/ATherapyNotes, headquartered in Horsham, PA, offers a practice management platform specifically for behavioral health and therapy providers.

    $49

    per month

    Pricing
    PointClickCare Core EHR PlatformTherapyNotes
    Editions & Modules
    No answers on this topic
    Solo
    $49.00
    per month
    Group
    $59.00
    per month
    Enterprise
    $59.00
    per month
    Offerings
    Pricing Offerings
    PointClickCare Core EHR PlatformTherapyNotes
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    PointClickCare Core EHR PlatformTherapyNotes
    Billing and Claims Management
    Comparison of Billing and Claims Management features of PointClickCare Core EHR Platform and TherapyNotes
    Feature
    PointClickCare Core EHR Platform
    9.0
    3 Ratings
    18% above category average
    TherapyNotes
    -
    Ratings
    Real-time eligibility verification10.03 Ratings00 Ratings
    Claims management10.02 Ratings00 Ratings
    Coding10.02 Ratings00 Ratings
    Patient billing10.03 Ratings00 Ratings
    Financial Reporting5.01 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of PointClickCare Core EHR Platform and TherapyNotes
    Feature
    PointClickCare Core EHR Platform
    9.0
    1 Ratings
    16% above category average
    TherapyNotes
    -
    Ratings
    Multi-location support9.01 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of PointClickCare Core EHR Platform and TherapyNotes
    Feature
    PointClickCare Core EHR Platform
    6.5
    2 Ratings
    10% below category average
    TherapyNotes
    -
    Ratings
    Charting / document management10.02 Ratings00 Ratings
    Templates10.02 Ratings00 Ratings
    Mobile/tablet support8.01 Ratings00 Ratings
    Fax integration1.01 Ratings00 Ratings
    Integration with other EMR and PM systems1.01 Ratings00 Ratings
    Workflow automation5.01 Ratings00 Ratings
    Customization10.02 Ratings00 Ratings
    E-prescribing7.01 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of PointClickCare Core EHR Platform and TherapyNotes
    Feature
    PointClickCare Core EHR Platform
    9.5
    3 Ratings
    14% above category average
    TherapyNotes
    -
    Ratings
    HIPAA compliance10.02 Ratings00 Ratings
    Role-based permission levels10.03 Ratings00 Ratings
    Data backups and redundancy9.01 Ratings00 Ratings
    Local mode / networking failsafe9.01 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of PointClickCare Core EHR Platform and TherapyNotes
    Feature
    PointClickCare Core EHR Platform
    8.0
    1 Ratings
    6% above category average
    TherapyNotes
    -
    Ratings
    Task tracking8.01 Ratings00 Ratings
    Best Alternatives
    PointClickCare Core EHR PlatformTherapyNotes
    Small Businesses
    athenaClinicals
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    No answers on this topic
    Enterprises
    Epic
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PointClickCare Core EHR PlatformTherapyNotes
    Likelihood to Recommend
    10.0
    (3 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PointClickCare Core EHR PlatformTherapyNotes
    Likelihood to Recommend
    PointClickCare
    PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.
    Incentivized
    Read full review
    TherapyNotes
    TherapyNotes is ideal for any size practice with single or multiple providers/clinicians. Its scheduling, billing, EHR, and online portal are great for English speakers but not at all user-friendly to Spanish speakers. It is definitely affordable for a start-up practice and fees associated with merchant services are low compared to competitors.
    Incentivized
    Read full review
    Pros
    PointClickCare
    • Ease of documentation for Activities of Daily Living (ADL)
    • In system Insurance Eligibility
    • In system IRM (CRM)
    • Full clinical chart that speaks to the financial application
    Read full review
    TherapyNotes
    • Connect with clients through the client portal and allows you to share documents.
    • Submits claims to the insurance companies and connects with CAQH.
    • Tech support is phenomenal.
    • Free, secure telehealth platform.
    Incentivized
    Read full review
    Cons
    PointClickCare
    • It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
    Read full review
    TherapyNotes
    • Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
    • Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.
    Incentivized
    Read full review
    Likelihood to Renew
    PointClickCare
    No answers on this topic
    TherapyNotes
    I am a creature of habit and other than some areas (Spanish user-friendliness), TherapyNotes fits the bill for what I'm looking for in an EHR
    Incentivized
    Read full review
    Usability
    PointClickCare
    Overall great product. Reporting could be much better and they are working on that.
    Read full review
    TherapyNotes
    It's just so simple to use. It's made for therapists, so you don't have to bend or twist it into place to meet your needs
    Incentivized
    Read full review
    Reliability and Availability
    PointClickCare
    I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
    Read full review
    TherapyNotes
    No answers on this topic
    Support Rating
    PointClickCare
    If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
    Read full review
    TherapyNotes
    No answers on this topic
    Implementation Rating
    PointClickCare
    Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
    Read full review
    TherapyNotes
    It is easy to do, can be done overnight, and requires no special skill set or guidance from TherapyNotes
    Incentivized
    Read full review
    Alternatives Considered
    PointClickCare
    PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.
    Incentivized
    Read full review
    TherapyNotes
    To some degree, I think you pick TherapyNotes or SimplePractice much the same way people choose Toyota over Honda - It's a style preference. There are definitely differences between the two, but they function the same in many ways. Other EHRs that I've used were for medical practices and hospitals. They weren't developed with behavioral health in mind, at least not in the initial development
    Incentivized
    Read full review
    Return on Investment
    PointClickCare
    • The platform has helped to increase productivity within our organization.
    • Increased workflow efficiency leading to less hours spending time compiling data.
    • Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.
    Incentivized
    Read full review
    TherapyNotes
    • Saves time specifically with entering notes which means I can spend more time seeing clients.
    • Does not have the ability to enter dual caregivers. Challenging for parents who are divorced and signatures are required from both parents. It is not effective to have two separate portals for the same child.
    Incentivized
    Read full review
    ScreenShots