4 Ratings
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Score 10 out of 100
2 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

PointClickCare Core EHR Platform

PointClickCare is more suited for long-term care; less suited for independent or assisted living but they are making great strides. Reporting and dashboards could be more robust but by far this is better than any of the other products out there currently for long-term care. Financial Setup is cumbersome and could be more fluent or intuitive with better programming. UI is changing to a more modern look which is great. Training options could be better as not everyone does well with eLearning
Tina Hernandez | TrustRadius Reviewer

Yardi Senior Living

Any senior living/retirement home would likely benefit by using Yardi Senior Living suite. The fact that it handles the needs of almost the entire business makes it a very convenient platform for operating retirement residences.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

PointClickCare Core EHR Platform
7.8
Yardi Senior Living
Real-time eligibility verification
PointClickCare Core EHR Platform
10.0
Yardi Senior Living
Claims management
PointClickCare Core EHR Platform
8.0
Yardi Senior Living
Coding
PointClickCare Core EHR Platform
8.0
Yardi Senior Living
Patient billing
PointClickCare Core EHR Platform
8.0
Yardi Senior Living
Financial Reporting
PointClickCare Core EHR Platform
5.0
Yardi Senior Living

Patient Scheduling

PointClickCare Core EHR Platform
9.0
Yardi Senior Living
Multi-location support
PointClickCare Core EHR Platform
9.0
Yardi Senior Living

Electronic Medical Records

PointClickCare Core EHR Platform
4.9
Yardi Senior Living
Charting / document management
PointClickCare Core EHR Platform
9.0
Yardi Senior Living
Templates
PointClickCare Core EHR Platform
7.0
Yardi Senior Living
Mobile/tablet support
PointClickCare Core EHR Platform
8.0
Yardi Senior Living
Fax integration
PointClickCare Core EHR Platform
1.0
Yardi Senior Living
Integration with other EMR and PM systems
PointClickCare Core EHR Platform
1.0
Yardi Senior Living
Workflow automation
PointClickCare Core EHR Platform
5.0
Yardi Senior Living
Customization
PointClickCare Core EHR Platform
1.0
Yardi Senior Living
E-prescribing
PointClickCare Core EHR Platform
7.0
Yardi Senior Living

Medical Security and Privacy

PointClickCare Core EHR Platform
9.3
Yardi Senior Living
HIPAA compliance
PointClickCare Core EHR Platform
10.0
Yardi Senior Living
Role-based permission levels
PointClickCare Core EHR Platform
9.0
Yardi Senior Living
Data backups and redundancy
PointClickCare Core EHR Platform
9.0
Yardi Senior Living
Local mode / networking failsafe
PointClickCare Core EHR Platform
9.0
Yardi Senior Living

Workflow and Scale

PointClickCare Core EHR Platform
8.0
Yardi Senior Living
Task tracking
PointClickCare Core EHR Platform
8.0
Yardi Senior Living

Pros

PointClickCare Core EHR Platform

  • PCC's census tracking is exceptional, allowing for Medicare's 100 days to be managed on the MDS and billing part.
  • Cash applications are simple to use. Any errors in payments can be investigated immediately to confirm whether the discrepancy is due to inaccurate write-offs, billing, and even census.
  • The month-end closing process is clean and efficient, allowing the billers to ensure all matters for the previous month have been satisfactorily addressed.
Mordy Gold | TrustRadius Reviewer

Yardi Senior Living

  • Accounting.
  • Billing.
  • Electronic health records.
Anonymous | TrustRadius Reviewer

Cons

PointClickCare Core EHR Platform

  • More Financial and Clinical Reporting - additionally ability to save report setting and to export to excel
  • More Dashboard capabilities
  • Enterprise Level Dashboard
  • Better Enterprise Level Reporting related to Business Intellegence
Tina Hernandez | TrustRadius Reviewer

Yardi Senior Living

  • Yardi does have a tendency to release new features a bit early. I understand the drive to deliver what customers are asking for, but in some cases, further testing before release would be beneficial.
  • Yardi used to allow clients to have access to a remote desktop, which came in very handy to maintain the environment and develop new reports. They replaced this with web based tools that don't work as well.
  • Yardi does not handle any time sheet or payroll functions. It's the main shortcoming for our needs. As a result we have leveraged other software for this.
Anonymous | TrustRadius Reviewer

Usability

PointClickCare Core EHR Platform

PointClickCare Core EHR Platform 9.0
Based on 1 answer
Overall great product. Reporting could be much better and they are working on that.
Tina Hernandez | TrustRadius Reviewer

Yardi Senior Living

No score
No answers yet
No answers on this topic

Reliability and Availability

PointClickCare Core EHR Platform

PointClickCare Core EHR Platform 10.0
Based on 1 answer
I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
Tina Hernandez | TrustRadius Reviewer

Yardi Senior Living

No score
No answers yet
No answers on this topic

Support Rating

PointClickCare Core EHR Platform

No score
No answers yet
If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
Mordy Gold | TrustRadius Reviewer

Yardi Senior Living

Yardi Senior Living 8.0
Based on 1 answer
Yardi Senior Living support is good for the most part. They respond to most issues quickly, but sometimes problems can drag out.
Anonymous | TrustRadius Reviewer

Implementation Rating

PointClickCare Core EHR Platform

PointClickCare Core EHR Platform 8.0
Based on 1 answer
Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
Tina Hernandez | TrustRadius Reviewer

Yardi Senior Living

No score
No answers yet
No answers on this topic

Alternatives Considered

PointClickCare Core EHR Platform

Each software that we had previously was best in KLAS at one time or another. However, they were individual software solutions instead of one solution for all of our business objectives. PCC has made it easier for our financial and clinical staff to have one tool that spans the employee lifecycle and that interacts with the different departments. Our facilities now have a real EMR instead of a parsed out product half on paper and half in the computer.
Tina Hernandez | TrustRadius Reviewer

Yardi Senior Living

I haven't used it PointClickCare directly, but I'm told by others in the industry that it's more suited to Long Term Care. Yardi Senior Living works better for retirement residences with assisted and independent living.
Anonymous | TrustRadius Reviewer

Return on Investment

PointClickCare Core EHR Platform

  • Cannot answer that.
Mordy Gold | TrustRadius Reviewer

Yardi Senior Living

  • Yardi license costs are reasonable for the functionality of the software.
  • There can be a steep learning curve for many Yardi products.
  • Upgrades tend to generate a lot of end user issues despite extensive testing.
Anonymous | TrustRadius Reviewer

Pricing Details

PointClickCare Core EHR Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Yardi Senior Living

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

PointClickCare Core EHR Platform
10.0
Yardi Senior Living
9.0

Usability

PointClickCare Core EHR Platform
9.0
Yardi Senior Living

Reliability and Availability

PointClickCare Core EHR Platform
10.0
Yardi Senior Living

Support Rating

PointClickCare Core EHR Platform
Yardi Senior Living
8.0

Implementation Rating

PointClickCare Core EHR Platform
8.0
Yardi Senior Living

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