What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 4 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 2 reviews and ratings
Likelihood to Recommend
PointClickCare Core EHR Platform
PointClickCare is more suited for long-term care; less suited for independent or assisted living but they are making great strides. Reporting and dashboards could be more robust but by far this is better than any of the other products out there currently for long-term care. Financial Setup is cumbersome and could be more fluent or intuitive with better programming. UI is changing to a more modern look which is great. Training options could be better as not everyone does well with eLearning
Healthcare Systems, Project Manager
Covenant CareHospital & Health Care, 1001-5000 employees
Yardi Senior Living
Any senior living/retirement home would likely benefit by using Yardi Senior Living suite. The fact that it handles the needs of almost the entire business makes it a very convenient platform for operating retirement residences.

Verified User
Manager in Information Technology
Real Estate Company, 51-200 employeesFeature Rating Comparison
Billing and Claims Management
PointClickCare Core EHR Platform
7.8
Yardi Senior Living
—
Real-time eligibility verification
PointClickCare Core EHR Platform
10.0
Yardi Senior Living
—
Claims management
PointClickCare Core EHR Platform
8.0
Yardi Senior Living
—
Coding
PointClickCare Core EHR Platform
8.0
Yardi Senior Living
—
Patient billing
PointClickCare Core EHR Platform
8.0
Yardi Senior Living
—
Financial Reporting
PointClickCare Core EHR Platform
5.0
Yardi Senior Living
—
Patient Scheduling
PointClickCare Core EHR Platform
9.0
Yardi Senior Living
—
Multi-location support
PointClickCare Core EHR Platform
9.0
Yardi Senior Living
—
Electronic Medical Records
PointClickCare Core EHR Platform
4.9
Yardi Senior Living
—
Charting / document management
PointClickCare Core EHR Platform
9.0
Yardi Senior Living
—
Templates
PointClickCare Core EHR Platform
7.0
Yardi Senior Living
—
Mobile/tablet support
PointClickCare Core EHR Platform
8.0
Yardi Senior Living
—
Fax integration
PointClickCare Core EHR Platform
1.0
Yardi Senior Living
—
Integration with other EMR and PM systems
PointClickCare Core EHR Platform
1.0
Yardi Senior Living
—
Workflow automation
PointClickCare Core EHR Platform
5.0
Yardi Senior Living
—
Customization
PointClickCare Core EHR Platform
1.0
Yardi Senior Living
—
E-prescribing
PointClickCare Core EHR Platform
7.0
Yardi Senior Living
—
Medical Security and Privacy
PointClickCare Core EHR Platform
9.3
Yardi Senior Living
—
HIPAA compliance
PointClickCare Core EHR Platform
10.0
Yardi Senior Living
—
Role-based permission levels
PointClickCare Core EHR Platform
9.0
Yardi Senior Living
—
Data backups and redundancy
PointClickCare Core EHR Platform
9.0
Yardi Senior Living
—
Local mode / networking failsafe
PointClickCare Core EHR Platform
9.0
Yardi Senior Living
—
Workflow and Scale
PointClickCare Core EHR Platform
8.0
Yardi Senior Living
—
Task tracking
PointClickCare Core EHR Platform
8.0
Yardi Senior Living
—
Pros
PointClickCare Core EHR Platform
- PCC's census tracking is exceptional, allowing for Medicare's 100 days to be managed on the MDS and billing part.
- Cash applications are simple to use. Any errors in payments can be investigated immediately to confirm whether the discrepancy is due to inaccurate write-offs, billing, and even census.
- The month-end closing process is clean and efficient, allowing the billers to ensure all matters for the previous month have been satisfactorily addressed.
AR Biller
Aperion CareHealth, Wellness and Fitness, 1001-5000 employees
Yardi Senior Living
- Accounting.
- Billing.
- Electronic health records.

Verified User
Manager in Information Technology
Real Estate Company, 51-200 employeesCons
PointClickCare Core EHR Platform
- More Financial and Clinical Reporting - additionally ability to save report setting and to export to excel
- More Dashboard capabilities
- Enterprise Level Dashboard
- Better Enterprise Level Reporting related to Business Intellegence
Healthcare Systems, Project Manager
Covenant CareHospital & Health Care, 1001-5000 employees
Yardi Senior Living
- Yardi does have a tendency to release new features a bit early. I understand the drive to deliver what customers are asking for, but in some cases, further testing before release would be beneficial.
- Yardi used to allow clients to have access to a remote desktop, which came in very handy to maintain the environment and develop new reports. They replaced this with web based tools that don't work as well.
- Yardi does not handle any time sheet or payroll functions. It's the main shortcoming for our needs. As a result we have leveraged other software for this.

Verified User
Manager in Information Technology
Real Estate Company, 51-200 employeesUsability
PointClickCare Core EHR Platform
PointClickCare Core EHR Platform 9.0
Based on 1 answer
Overall great product. Reporting could be much better and they are working on that.
Healthcare Systems, Project Manager
Covenant CareHospital & Health Care, 1001-5000 employees
Yardi Senior Living
No score
No answers yet
No answers on this topic
Reliability and Availability
PointClickCare Core EHR Platform
PointClickCare Core EHR Platform 10.0
Based on 1 answer
I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
Healthcare Systems, Project Manager
Covenant CareHospital & Health Care, 1001-5000 employees
Yardi Senior Living
No score
No answers yet
No answers on this topic
Support Rating
PointClickCare Core EHR Platform
No score
No answers yet
If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
AR Biller
Aperion CareHealth, Wellness and Fitness, 1001-5000 employees
Yardi Senior Living
Yardi Senior Living 8.0
Based on 1 answer
Yardi Senior Living support is good for the most part. They respond to most issues quickly, but sometimes problems can drag out.

Verified User
Manager in Information Technology
Real Estate Company, 51-200 employeesImplementation Rating
PointClickCare Core EHR Platform
PointClickCare Core EHR Platform 8.0
Based on 1 answer
Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
Healthcare Systems, Project Manager
Covenant CareHospital & Health Care, 1001-5000 employees
Yardi Senior Living
No score
No answers yet
No answers on this topic
Alternatives Considered
PointClickCare Core EHR Platform
Each software that we had previously was best in KLAS at one time or another. However, they were individual software solutions instead of one solution for all of our business objectives. PCC has made it easier for our financial and clinical staff to have one tool that spans the employee lifecycle and that interacts with the different departments. Our facilities now have a real EMR instead of a parsed out product half on paper and half in the computer.
Healthcare Systems, Project Manager
Covenant CareHospital & Health Care, 1001-5000 employees
Yardi Senior Living
I haven't used it PointClickCare directly, but I'm told by others in the industry that it's more suited to Long Term Care. Yardi Senior Living works better for retirement residences with assisted and independent living.

Verified User
Manager in Information Technology
Real Estate Company, 51-200 employeesReturn on Investment
PointClickCare Core EHR Platform
- Cannot answer that.
AR Biller
Aperion CareHealth, Wellness and Fitness, 1001-5000 employees
Yardi Senior Living
- Yardi license costs are reasonable for the functionality of the software.
- There can be a steep learning curve for many Yardi products.
- Upgrades tend to generate a lot of end user issues despite extensive testing.

Verified User
Manager in Information Technology
Real Estate Company, 51-200 employeesPricing Details
PointClickCare Core EHR Platform
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Yardi Senior Living
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No