PowerReviews vs. RepuGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PowerReviews
Score 7.8 out of 10
N/A
PowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.N/A
RepuGen
Score 10.0 out of 10
N/A
RepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform that helps healthcare organizations automate patient satisfaction monitoring, collect feedback, and grow their practice. It serves small, medium, and large healthcare organizations, including medical groups, urgent care centers, individual practices, dental groups and more, all across the United States. RepuGen automates patient outreach through SMS and email, inviting…N/A
Pricing
PowerReviewsRepuGen
Editions & Modules
No answers on this topic
RepuGenie
Contact RepuGen for quote
per provider/per month
10+ Providers
Contact for quote
per provider/per month
Offerings
Pricing Offerings
PowerReviewsRepuGen
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
PowerReviewsRepuGen
Best Alternatives
PowerReviewsRepuGen
Small Businesses
Growave
Growave
Score 9.7 out of 10
Yext
Yext
Score 7.9 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 7.8 out of 10
Yext
Yext
Score 7.9 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 7.8 out of 10
Yext
Yext
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PowerReviewsRepuGen
Likelihood to Recommend
7.9
(18 ratings)
10.0
(1 ratings)
Support Rating
9.0
(2 ratings)
10.0
(1 ratings)
User Testimonials
PowerReviewsRepuGen
Likelihood to Recommend
PowerReviews
Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
Read full review
GMR Web Team
RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
Read full review
Pros
PowerReviews
  • PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website.
  • PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information.
  • It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs.
Read full review
GMR Web Team
  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.
Read full review
Cons
PowerReviews
  • If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started.
  • The backend has a bit of a learning curve to it, but can be worked through easily with persistence.
Read full review
GMR Web Team
  • I cannot think of any cons.
Read full review
Support Rating
PowerReviews
The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
Read full review
GMR Web Team
Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
Read full review
Alternatives Considered
PowerReviews
My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
Read full review
GMR Web Team
RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
Read full review
Return on Investment
PowerReviews
  • Custom components and PowerReviews API can display positive customer feedback from an element.
  • In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products.
  • Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions.
Read full review
GMR Web Team
  • Customers see our positive online reviews and end up choosing us, ROI is high.
Read full review
ScreenShots

RepuGen Screenshots

Screenshot of where RepuGen automatically captures and features positive experiences.Screenshot of ratings appearing across Google, Healthgrades, and WebMD, viewable from one screen in RepuGen.Screenshot of positive review acquisition, to build loyalty.Screenshot of how RepuGen retains unhappy patients by addressing their concerns before they reach public forums.Screenshot of instant review notifications, for fast response.Screenshot of a dashboard, organized for ease of use.