TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PowerReviews

    Score7.8 out of 10
    N/APowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.N/A

    SmartScout

    Score10 out of 10
    N/ASmartScout is a software tool that provides a top to bottom analysis of Amazon. SmartScout breaks down the top 20 categories and 43,000 subcategories, brand market share, and provides key metrics on ASIN performance to support data-driven decisions to either grow a brand or find profitable resell opportunities. SmartScout also shows ASIN traffic data to build advertising campaigns that drive results. SmartScout also has a database of every seller and their resell history.

    $97

    per month

    Pricing
    PowerReviewsSmartScout
    Editions & Modules
    No answers on this topic
    Starter
    $97
    per month
    Pro
    $187
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    PowerReviewsSmartScout
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Up to 20% discount available for annual subscription.
    More Pricing Information
    Community Pulse
    PowerReviewsSmartScout
    Considered Both Products
    PowerReviews
    No answer on this topic
    SmartScout
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    PowerReviewsSmartScout
    Small Businesses
    Trustpilot
    Score6.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Bazaarvoice
    Score7.6 out of 10
    No answers on this topic
    Enterprises
    Bazaarvoice
    Score7.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PowerReviewsSmartScout
    Likelihood to Recommend
    7.9
    (18 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    PowerReviewsSmartScout
    Likelihood to Recommend
    PowerReviews
    Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
    Incentivized
    Read full review
    SmartScout
    If your target client or active client sells on Amazon it's a game changer. You will come to the table as a brand expert if you utilize search engine prior to client interaction. In sales and marketing, it's our go to tool. I use it to craft professional brand market share analysis as "lead magnet" with great success
    Incentivized
    Read full review
    Pros
    PowerReviews
    • PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website.
    • PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information.
    • It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs.
    Incentivized
    Read full review
    SmartScout
    • Market share analysis
    • Competitor analysis
    • Revenue analysis
    Incentivized
    Read full review
    Cons
    PowerReviews
    • If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started.
    • The backend has a bit of a learning curve to it, but can be worked through easily with persistence.
    Incentivized
    Read full review
    SmartScout
    • Numbers not always 100% accurate
    • Query search could be improved
    • Some brands do not show up
    Incentivized
    Read full review
    Support Rating
    PowerReviews
    The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
    Incentivized
    Read full review
    SmartScout
    No answers on this topic
    Alternatives Considered
    PowerReviews
    My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
    Incentivized
    Read full review
    SmartScout
    We utilize Keepa and Amazon Seller Central to help with our research and inhouse AI software to level the playing field. I start with SmartScout to qualify the brand. I also prepare for introductions and discovery calls with the tool. It has been a great help prior to trade shows to funnel the attendees to a solid target list
    Incentivized
    Read full review
    Return on Investment
    PowerReviews
    • Custom components and PowerReviews API can display positive customer feedback from an element.
    • In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products.
    • Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions.
    Incentivized
    Read full review
    SmartScout
    • ROI on SmartScout phenomenal
    • Brand expert prior to discovery call with quick search with tool.
    • Owner and staff high caliber professionals
    Incentivized
    Read full review
    ScreenShots

    SmartScout Screenshots

    Screenshot of All of the brands on Amazon in a database with brand-specific filters.Screenshot of Expand a brand's offerings and profits with in-depth analyses of products and brands on Amazon.Screenshot of Uncover the metrics behind each competitor's search terms.Screenshot of A Traffic Graph that shows where product traffic is coming and going.Screenshot of A searchable geographical map of all of the Amazon sellers across the world.Screenshot of Plug any product into this calculator to ensure the highest ROI with Amazon FBA products.