PowerReviews vs. Womply

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PowerReviews
Score 7.9 out of 10
N/A
PowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.N/A
Womply
Score 8.9 out of 10
Small Businesses (1-50 employees)
Womply in San Francisco combines customer data management with reputation management via gathering and responding to customer ratings and reviews, with the goal of maximizing positive customer feedback and high ratings.N/A
Pricing
PowerReviewsWomply
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PowerReviewsWomply
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is variable based on product, but in general Womply's products are priced below comparable alternatives in the market.
More Pricing Information
Features
PowerReviewsWomply
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
PowerReviews
-
Ratings
Womply
9.0
1 Ratings
23% above category average
Marketing automation00 Ratings9.01 Ratings
Best Alternatives
PowerReviewsWomply
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Score 9.4 out of 10
Salesmate
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Score 9.8 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 8.4 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.4 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PowerReviewsWomply
Likelihood to Recommend
8.0
(18 ratings)
7.0
(1 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
PowerReviewsWomply
Likelihood to Recommend
PowerReviews
Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
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Womply
It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
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Pros
PowerReviews
  • PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website.
  • PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information.
  • It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs.
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Womply
  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
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Cons
PowerReviews
  • If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started.
  • The backend has a bit of a learning curve to it, but can be worked through easily with persistence.
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Womply
  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
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Support Rating
PowerReviews
The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
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Womply
No answers on this topic
Alternatives Considered
PowerReviews
My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
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Womply
No answers on this topic
Return on Investment
PowerReviews
  • Custom components and PowerReviews API can display positive customer feedback from an element.
  • In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products.
  • Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions.
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Womply
  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
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ScreenShots