It is being used in our store primarily as a review prompter from credit card purchasers inviting customers to leave a review so we can …
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Womply, and make your voice heard!
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Womply aims to make it easy for small businesses to boost their online reputations, engage their customers, and monitor the health of their businesses. The software includes: pre-populated CRM plus small business intelligence, reputation management, marketing automation, and integrated payments. The vendor says Womply serves more than 150,000 small businesses across 400+ verticals in America.
- Supported: Marketing automation
- Supported: Online reputation management
- Supported: CRM
- Supported: Business intelligence
- Supported: Credit card processing
Womply's founder, Toby Scammell, explains how Womply helps small businesses attract more customers with online reputation management.
Womply's founder, Toby Scammell, explains how Womply helps small businesses retain more customers with automatic engagement tools.
Womply's founder, Toby Scammell, explains how Womply helps small businesses monitor critical aspects of their business automatically.
Womply customer testimonial
Womply customer testimonial
|Small Businesses (1-50 employees)||80%|
|Mid-Size Companies (51-500 employees)||15%|
|Enterprises (more than 500 employees)||5%|
|Supported Countries||United States|
Womply in San Francisco combines customer data management with reputation management via gathering and responding to customer ratings and reviews, with the goal of maximizing positive customer feedback and high ratings.
The most common users of Womply are from Small Businesses (1-50 employees) and the Retail industry.
Companies can't remove reviews or game the system. Here's why
It is being used in our store primarily as a review prompter from credit card purchasers inviting customers to leave a review so we can get a better feel for how we are being rated and why. It also serves as a place we can see all the review sites in one place.
- Invites credit card users to leave a review.
- Alerts me when a review has been made.
- It can also provide an automated response on the rated website.
- The automated responses to ratings are a too mechanical in response.
- There is not a lot of direct follow up with me as a user.
- It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.