Womply as a business tool
August 14, 2020
Womply as a business tool
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Womply
It is being used in our store primarily as a review prompter from credit card purchasers inviting customers to leave a review so we can get a better feel for how we are being rated and why. It also serves as a place we can see all the review sites in one place.
- Invites credit card users to leave a review.
- Alerts me when a review has been made.
- It can also provide an automated response on the rated website.
- The automated responses to ratings are a too mechanical in response.
- There is not a lot of direct follow up with me as a user.
- It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
- There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
- More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.