Prime Suite EHR vs. TherapyNotes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Prime Suite EHR
Score 10.0 out of 10
N/A
Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable templates to capture patient data at the point of care, and an integrated dictation tool called Prime Speech. Prime Suite allows users to exchange clinical data with other healthcare organizations…N/A
TherapyNotes
Score 9.0 out of 10
N/A
TherapyNotes, headquartered in Horsham, PA, offers a practice management platform specifically for behavioral health and therapy providers.
$49
per month
Pricing
Prime Suite EHRTherapyNotes
Editions & Modules
No answers on this topic
Solo
$49.00
per month
Group
$59.00
per month
Enterprise
$59.00
per month
Offerings
Pricing Offerings
Prime Suite EHRTherapyNotes
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Features
Prime Suite EHRTherapyNotes
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Prime Suite EHR
8.0
2 Ratings
4% above category average
TherapyNotes
-
Ratings
Coding8.02 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Prime Suite EHR
10.0
2 Ratings
23% above category average
TherapyNotes
-
Ratings
Automated appointment reminders10.02 Ratings00 Ratings
Multi-location support10.02 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Prime Suite EHR
6.6
3 Ratings
10% below category average
TherapyNotes
-
Ratings
Charting / document management7.83 Ratings00 Ratings
Templates6.73 Ratings00 Ratings
Patient portal7.93 Ratings00 Ratings
Mobile/tablet support3.12 Ratings00 Ratings
Integration with other EMR and PM systems5.01 Ratings00 Ratings
E-prescribing9.02 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Prime Suite EHR
9.8
3 Ratings
16% above category average
TherapyNotes
-
Ratings
HIPAA compliance9.63 Ratings00 Ratings
Role-based permission levels9.63 Ratings00 Ratings
Data backups and redundancy10.02 Ratings00 Ratings
Local mode / networking failsafe10.02 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Prime Suite EHR
9.6
3 Ratings
20% above category average
TherapyNotes
-
Ratings
Task tracking10.03 Ratings00 Ratings
Specialty-specific workflows10.02 Ratings00 Ratings
Multi-office / multi-physician capabilities8.93 Ratings00 Ratings
Best Alternatives
Prime Suite EHRTherapyNotes
Small Businesses
athenaClinicals
athenaClinicals
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10

No answers on this topic

Enterprises
Epic
Epic
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Prime Suite EHRTherapyNotes
Likelihood to Recommend
5.6
(3 ratings)
9.1
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Prime Suite EHRTherapyNotes
Likelihood to Recommend
Greenway Health
PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
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TherapyNotes
TherapyNotes is ideal for any size practice with single or multiple providers/clinicians. Its scheduling, billing, EHR, and online portal are great for English speakers but not at all user-friendly to Spanish speakers. It is definitely affordable for a start-up practice and fees associated with merchant services are low compared to competitors.
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Pros
Greenway Health
  • It is a trusty software that does not crash or glitch very often
  • It is very secure
  • I can use it from different locations
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TherapyNotes
  • Connect with clients through the client portal and allows you to share documents.
  • Submits claims to the insurance companies and connects with CAQH.
  • Tech support is phenomenal.
  • Free, secure telehealth platform.
Read full review
Cons
Greenway Health
  • Speed, it continues getting slower and slower with each new upgrade.
  • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
  • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
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TherapyNotes
  • Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
  • Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.
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Likelihood to Renew
Greenway Health
No answers on this topic
TherapyNotes
I am a creature of habit and other than some areas (Spanish user-friendliness), TherapyNotes fits the bill for what I'm looking for in an EHR
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Implementation Rating
Greenway Health
No answers on this topic
TherapyNotes
It is easy to do, can be done overnight, and requires no special skill set or guidance from TherapyNotes
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Alternatives Considered
Greenway Health
I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
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TherapyNotes
Therapy notes is easier to work with across all domains. Faster and more effective when it comes to writing and entering notes
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Return on Investment
Greenway Health
No answers on this topic
TherapyNotes
  • Saves time specifically with entering notes which means I can spend more time seeing clients.
  • Does not have the ability to enter dual caregivers. Challenging for parents who are divorced and signatures are required from both parents. It is not effective to have two separate portals for the same child.
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