TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Prime Suite EHR

    Score10 out of 10
    N/APrime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable templates to capture patient data at the point of care, and an integrated dictation tool called Prime Speech. Prime Suite allows users to exchange clinical data with other healthcare organizations…N/A

    UpToDate

    Score8.6 out of 10
    N/AUpToDate from Wolters Kluwer supports clinician decisioning with instant access to drug information, patient data, diagnosis support, and shareable data for patient information.N/A
    Pricing
    Prime Suite EHRUpToDate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Prime Suite EHRUpToDate
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Prime Suite EHRUpToDate
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Prime Suite EHR and UpToDate
    Feature
    Prime Suite EHR
    8.0
    2 Ratings
    7% above category average
    UpToDate
    5.0
    1 Ratings
    40% below category average
    Coding8.02 Ratings5.01 Ratings
    Real-time eligibility verification00 Ratings5.01 Ratings
    Claims management00 Ratings6.01 Ratings
    Patient billing00 Ratings4.01 Ratings
    Financial Reporting00 Ratings5.01 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Prime Suite EHR and UpToDate
    Feature
    Prime Suite EHR
    10.0
    2 Ratings
    26% above category average
    UpToDate
    4.0
    1 Ratings
    63% below category average
    Automated appointment reminders10.02 Ratings00 Ratings
    Multi-location support10.02 Ratings00 Ratings
    Calendar interface00 Ratings4.01 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Prime Suite EHR and UpToDate
    Feature
    Prime Suite EHR
    6.6
    3 Ratings
    9% below category average
    UpToDate
    -
    Ratings
    Charting / document management7.83 Ratings00 Ratings
    Templates6.73 Ratings00 Ratings
    Patient portal7.93 Ratings00 Ratings
    Mobile/tablet support3.12 Ratings00 Ratings
    Integration with other EMR and PM systems5.01 Ratings00 Ratings
    E-prescribing9.02 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Prime Suite EHR and UpToDate
    Feature
    Prime Suite EHR
    9.8
    3 Ratings
    16% above category average
    UpToDate
    2.3
    1 Ratings
    113% below category average
    HIPAA compliance9.63 Ratings3.01 Ratings
    Role-based permission levels9.63 Ratings1.01 Ratings
    Data backups and redundancy10.02 Ratings3.01 Ratings
    Local mode / networking failsafe10.02 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Prime Suite EHR and UpToDate
    Feature
    Prime Suite EHR
    9.6
    3 Ratings
    24% above category average
    UpToDate
    4.7
    1 Ratings
    46% below category average
    Task tracking10.03 Ratings4.01 Ratings
    Specialty-specific workflows10.02 Ratings3.01 Ratings
    Multi-office / multi-physician capabilities8.93 Ratings7.01 Ratings
    Best Alternatives
    Prime Suite EHRUpToDate
    Small Businesses
    athenaClinicals
    Score10 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Prime Suite EHRUpToDate
    Likelihood to Recommend
    5.6
    (3 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Prime Suite EHRUpToDate
    Likelihood to Recommend
    Greenway Health
    PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
    Incentivized
    Read full review
    Wolters Kluwer
    • On patient rounds (working with the medical team and providing them updates on various therapies
    • Answering drug information questions (MDs questions that may need further review and response)
    • Updating lecture material (ensuring upToDate data)
    • Patient education utility (ensuring appropriate and up to date patient information)
    • Not useful for a comprehensive clinical review e.g. writing a paper, but it is not designed for that function
    Incentivized
    Read full review
    Pros
    Greenway Health
    • It is a trusty software that does not crash or glitch very often
    • It is very secure
    • I can use it from different locations
    Incentivized
    Read full review
    Wolters Kluwer
    • List relevant information on various diseases and conditions.
    • Summarize pertinent information.
    • Easy navigation across information and subjects.
    Incentivized
    Read full review
    Cons
    Greenway Health
    • Speed, it continues getting slower and slower with each new upgrade.
    • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
    • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
    Read full review
    Wolters Kluwer
    • The app is sometimes a bit hard to use
    Incentivized
    Read full review
    Support Rating
    Greenway Health
    No answers on this topic
    Wolters Kluwer
    UpToDate provides evidence-based, currently relevant medical information in an easy and clear method. The software has directly helped me stay up to date in medical treatments and new information on etiology of diseases. This information has directly and positively improved my care and treatments for various musculoskeletal conditions and diseases.
    Incentivized
    Read full review
    Alternatives Considered
    Greenway Health
    I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
    Incentivized
    Read full review
    Wolters Kluwer
    UpToDate offers a much more comprehensive tool when compared with Epocrates. Although both provide good drug references UpToDate goes far beyond the Epocrates tool in terms of clinical disease diagnostic data.
    Incentivized
    Read full review
    Return on Investment
    Greenway Health
    No answers on this topic
    Wolters Kluwer
    • Improves patient care.
    • Improves provider treatment plans.
    • Updates clinical standards and treatment options.
    Incentivized
    Read full review
    ScreenShots