Prodware Fast Service vs. Spiceworks Help Desk
Prodware Fast Service vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Prodware Fast Service | N/A | Prodware Fast Service is presented as a customer service CRM, or help desk solution, that increases agent adoption, supports great customer experiences and boosts recurring sales. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Prodware Fast Service | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Prodware Fast Service | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Prodware Fast Service | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Prodware Fast Service | Spiceworks Help Desk | |
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Likelihood to Recommend | Prodware No answers on this topic | Spiceworks Ziff Davis |
Pros | Prodware No answers on this topic | Spiceworks Ziff Davis |
Cons | Prodware No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | Prodware No answers on this topic | Spiceworks Ziff Davis |
Usability | Prodware No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Prodware No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Prodware No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Prodware No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Prodware No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | Prodware No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |