TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProHance

    Score5 out of 10
    N/AProHance is a cloud-based enterprise workforce analytics solution that optimizes workforce performance and processes. ProHance’s analytics engine combined with its process automation capabilities aim to drive measurable business outcomes, improve decision making, and enable continuous improvement. ProHance boasts users among organizations across the globe, including Shared Services, BPO, KPO, and other IT Services organizations.N/A

    Time Doctor

    Score8 out of 10
    N/ATime Doctor offers in-depth productivity analytics, giving business owners insight on how to improve performance and scale. Going beyond tracking and monitoring, Time Doctor’s suite of tools put data-driven improvement front and center, helping to ensure that teams of all sizes are actively working on the right things while also offering actionable insights to maximize performance and efficiency. Time Doctor tracks the collective hours a team puts in. But it also provides a…

    $7

    per month per user

    Pricing
    ProHanceTime Doctor
    Editions & Modules
    No answers on this topic
    Basic
    $7
    per month per user
    Basic
    $7
    per month per user
    Standard
    $14
    per month
    Standard
    $14
    per month per user
    Premium
    $20
    per month
    Premium
    $20
    per month per user
    Offerings
    Pricing Offerings
    ProHanceTime Doctor
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$9.99 per user
    Additional Details——
    More Pricing Information
    Community Pulse
    ProHanceTime Doctor
    Considered Both Products
    ProHance
    No answer on this topic
    Time Doctor
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    67%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    No answers on this topic
    78%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    7 Answers
    Features
    ProHanceTime Doctor
    Workforce Analytics
    Comparison of Workforce Analytics features of ProHance and Time Doctor
    Feature
    ProHance
    7.7
    1 Ratings
    9% below category average
    Time Doctor
    -
    Ratings
    Automated data collection9.01 Ratings00 Ratings
    Data analysis9.01 Ratings00 Ratings
    Data integration4.01 Ratings00 Ratings
    Predictive analytics7.01 Ratings00 Ratings
    Benchmarking7.01 Ratings00 Ratings
    Report designer8.01 Ratings00 Ratings
    Pre-built content8.01 Ratings00 Ratings
    Data management8.01 Ratings00 Ratings
    Self-service insights9.01 Ratings00 Ratings
    Best Alternatives
    ProHanceTime Doctor
    Small Businesses
    ActivTrak
    Score8.6 out of 10
    Traqq
    Score9.1 out of 10
    Medium-sized Companies
    Predictive Index Behavioral Assessment
    Score9.5 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    Workday Prism Analytics
    Score7.1 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProHanceTime Doctor
    Likelihood to Recommend
    5.0
    (1 ratings)
    8.0
    (54 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    10.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ProHanceTime Doctor
    Likelihood to Recommend
    ProHance
    ProHance is best suited in a BPO/Tele-Caller kind of office setup where employees are tracked on the basis of the tasks that they perform and not the outcomes. The employees should work on system provided desktops and during fixed timings that are closely monitored by the organization. For Outcome based evaluations, this is not the right tool in the market. There are also trust issues on the platform where employees can game the system by providing faulty declarations.
    Incentivized
    Read full review
    Time Doctor
    Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.
    Incentivized
    Read full review
    Pros
    ProHance
    No answers on this topic
    Time Doctor
    • Tracked time both macro (categories) and micro (down to the project and the tasks)
    • Reminded us when we went off task and got lured in via social media
    • Provides us with detailed reports to share with joint venture partners, clients and more
    Read full review
    Cons
    ProHance
    No answers on this topic
    Time Doctor
    • One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.
    • Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.
    Incentivized
    Read full review
    Likelihood to Renew
    ProHance
    No answers on this topic
    Time Doctor
    This is user friendly and can be tailored to our business' needs
    Incentivized
    Read full review
    Usability
    ProHance
    It is a good tool for task based employee tracking and monitoring but not a good investment in the cases of outcome based employee evaluations. The hypothesis of the platform is fundamentally flawed. For example, if an employee spends 2 hours manually copying data from one Excel file to another, and another employee spends a minute writing a formula that automates the whole process, ProHance will rank the former as the more efficient one vs the latter
    Incentivized
    Read full review
    Time Doctor
    I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.
    Incentivized
    Read full review
    Support Rating
    ProHance
    No answers on this topic
    Time Doctor
    The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.
    Incentivized
    Read full review
    Implementation Rating
    ProHance
    No answers on this topic
    Time Doctor
    Other than we are happy with the way Time Doctor works for us, no key insights.
    Incentivized
    Read full review
    Alternatives Considered
    ProHance
    I have used only ProHance in its category. It was already a part of the organization when I started working here.
    Incentivized
    Read full review
    Time Doctor
    I still use Rescue Time for different reasons. I review my stats once a week by email. I think it's a totally different product. My egg timer keeps me more on task, but it doesn't record my times
    Incentivized
    Read full review
    Return on Investment
    ProHance
    No answers on this topic
    Time Doctor
    • It helps me to use my time more effectively.
    • For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive.
    Incentivized
    Read full review
    ScreenShots

    Time Doctor Screenshots

    Screenshot of the Time Doctor web app and usage reportScreenshot of a timeline reportScreenshot of Time Doctor's realtime dashboardsScreenshot of an attendance reportScreenshot of a real-time email notificationScreenshot of the interactive desktop app