Time Doctor is a helpful tool in an age where working remotely has become a norm
Updated March 21, 2022

Time Doctor is a helpful tool in an age where working remotely has become a norm

Paul Joslin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Time Doctor

Time Doctor is being used by our property management company to help track and manage time spent away from the office, whether it being on-site visits, off-site meetings, or working remotely from home or other locations. Many of our meetings with boards and communities take place in the evenings and it is helpful to show how much time is spent on those meetings for those communities.
  • It tracks computer activity, yet can be configured to pause while managing personal computer tasks.
  • It can be edited so that non-computer tasks such as site visits or meetings can be accounted for.
  • It is very helpful to refer to when submitting time sheets.
  • The non-computer task description fields have limits as far as details that can be added.
  • Keeping track of time spent on the computer and other tasks while away from the office.
  • The only negative impact is that some employees are resistant to use it because entering in the info manually while away from the computer is one more thing for them to do. Additionally, some are wary of any software which would have access to their personal computers and information.
  • The positive impact is that it can show the owner of the company how much his employees do for the company.

Do you think Time Doctor delivers good value for the price?

Not sure

Are you happy with Time Doctor's feature set?

Yes

Did Time Doctor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Time Doctor go as expected?

Yes

Would you buy Time Doctor again?

Yes

Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.

Using Time Doctor

18 - We are a property management company. Some of us work at least part time from home. Time doctor helps to keep track of hours spent on the computer, in meeting, on site visits and for overtime. This has increase productivity and has helped employees to track themselves, especially when filling out time sheets.
8 - Property managers, administrators, maintenance coordinators all use Time Doctor in our company. We are in a fast-paced industry and do not necessarily work 9-5 jobs. Time Doctor gives us the flexibility to track and record out time and overtime. We do not have a time clock so it is great to have Time Doctor to reference while filling out time sheets each week.
  • Tracking after hour meetings
  • Tracking computer or office work from home
  • Categorizing meetings or activities
  • Keeping records for time sheets
  • Tracking training seminars or meetings
This is user friendly and can be tailored to our business' needs

Evaluating Time Doctor and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Product features matched our goals and needs. This is a program which can be used by everyone in the company with the greatest of ease. Its features also lend itself to customization for our employees' needs. The price is also reasonable. We have no plans on exploring other options since it meets all of our needs
I do not know how we would do it all over again. Time Doctor was recommended to us by a contact and business peer. We briefly looked into other tracking programs but decided that Time Doctor was the best suited one for our growing company. We have also recommended it to others.

Time Doctor Implementation

Other than we are happy with the way Time Doctor works for us, no key insights.
  • none that I am aware

Time Doctor Support

We have not needed to use the support feature as of yet, so I cannot comment on this.
We did not purchase premium support. The reason was that we were testing the product out and found that we did not need any support at this time. That may change, should we encounter issues, but for now we will stick with the standard.
I cannot comment as we have not needed to contact support for this exceptional product.

Using Time Doctor

I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Editing and manually entering info in the various fields
  • Saving the information entered
  • When making an error in the manual time selection, you cannot just go in and change the time as it eliminates the entire line and you have to start filling it out again.