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September 17, 2020
As lockdown started in India, we looked for a solution for the issue of user tracking and we got this solution.
Time Doctor is the best solution, and has the best support (technical as well as billing). Initially we were 10 users on trial basis, but we later installed organisation-wide and currently we are more that 30 users running on Time Doctor to track productive hours and unrated hours.
This has helped us to reduce the cost of work, as freelancers were paid on an hourly basis and this application helped us to track more accurately.
Time Doctor is the best solution, and has the best support (technical as well as billing). Initially we were 10 users on trial basis, but we later installed organisation-wide and currently we are more that 30 users running on Time Doctor to track productive hours and unrated hours.
This has helped us to reduce the cost of work, as freelancers were paid on an hourly basis and this application helped us to track more accurately.
- Time Doctor shares the screencast pictures of users so you can check what the end user is doing and if any issue existed in the past and you forget you can check through the screencast options.
- For freelancers as well as trainees or new employees, you can increase their productivity.
- Best solution for all in one to manage ERP like applications.
- Please add billed hours to end users so hr/admin can decide the cost and pay on the basis of hours.
September 16, 2020
TD is used across our organisation to monitor and manage team time resources, productivity, and project investment.
We have also done away with our bio-metric attendance, and reply on TD for monitoring attendance & punctuality across hybrid and roster driven work schedules.
We have also done away with our bio-metric attendance, and reply on TD for monitoring attendance & punctuality across hybrid and roster driven work schedules.
- Manage Time - both in terms of attendance but also productivity. E.g., if too much time is spent on a particular task, the employee concerned can be up-skilled to improve his efficiency.
- Allows for non-intrusive yet effective monitoring especially in the case of WFH/Hybrid situations, providing both employees and employers with an accurate record of time and effort invested.
Time Doctor was introduced to our company when we merged almost 2 years ago. It is used to track the time of each employee for hr purposes and project management purposes. The system is very faulty and super outdated. I would not recommend this system to anyone! Great idea, poorly implemented.
- Upsets you. Time Doctor does a great job making you upset when it glitches out and stops tracking your time.
- Not tracking your time. Weird right? Shouldn't time tracking a product track your time? Well, this one doesn't... it attempts it, but it rarely gets it right.
- Blowing off support. They do an excellent job never answering your emails or concerns.
- FIX YOUR APP!!! A huge part of my day is spent on the phone and working remotely. I downloaded the app and did everything support told me to fix it. I spent a month testing out everything they told me to get this to work. But no matter what, about 5 minutes into working, the app would stop tracking my time. I spent more time working on the app than on my job.
- Update the UX! I was embarrassed for the company when I first opened time doctor. It looked like it was created in the '90s and hadn't been touched since.
- Get better support. I had a lot of issues with using this product. Every time I'd reach out it would take several days to get a response. Then the response would be vague and took multiple emails to figure out what they were saying. Terrible support.
July 18, 2017
Time Doctor is really a pleasure to use. It makes controlling our freelancers so much easier. Although you have a work diary on platforms like Upwork, the screen shot feature and especially the "poor time use" report provide us with all the necessary info in case of an issue regarding the freelancer's use of time.
In addition, to that, the frequent pop-up and question feature in regard to what someone is doing right now makes capturing time for projects really easy. Also, I like the auto pause function. It helps to stop the time while not being on the computer and asks you on return if you spent the time working.
The only feature that is not there at the moment and which I would love to see in the future is the "time budget for project" feature.
All in all, we love to use time doctor and do so every day. Thank you so much for the great software.
In addition, to that, the frequent pop-up and question feature in regard to what someone is doing right now makes capturing time for projects really easy. Also, I like the auto pause function. It helps to stop the time while not being on the computer and asks you on return if you spent the time working.
The only feature that is not there at the moment and which I would love to see in the future is the "time budget for project" feature.
All in all, we love to use time doctor and do so every day. Thank you so much for the great software.
- Poor time use reports
- Daily nice formatted overview emails
- Question of time use after returning to PC
- No time budget can be set up on projects
- Every user costs extra
- Sometimes the prompting question is annoying
Due to its nice features, I like this product. So for my personal work, I have been it for the last 6 months. Also, I m working as remote developer so my client company is using time doctor and I'm part of that. I got the info about time doctor from my client. They need it because they are hiring remote developers and time doctor is good for that.
- Record the time in very accurate way.
- Web dashboard and application both are easy to use.
- Gives us warning if we are doing non-important things like Facebook, YouTube etc.
- Time doctor support is very kind, they hear our problems and that I like most.
- In billing once a card is added we cannot delete that. So it should be like we can delete the old one and add the new one.
- In the desktop application its starts recording time when we set the task name and press enter, instead of that we should click on a start button.
- In an account we need to define some sites' URL, so whenever a user opens that it stops recording time without his permission.
July 18, 2017
I use it to manage my own small team and in few cases, I submit time log report to my clients with whom we use it to provide services outside the Upwork marketplace.
So far, I don't face any problems.
So far, I don't face any problems.
- Good management of team members.
- Accurate time log reports.
- Access.
- Allow small freelancing teams like ours to use our own branding in the report.
- Add some more features to request payments from the clients.
Time Doctor is used by our organisation as a whole. Since our team works remotely, it is extremely useful for tracking time spent on each project and allows us to monitor overall efficiency. It also helps us in employee evaluations and provides accurate billing information for our clients.
- Distractions such as YouTube and Facebook are tracked accurately and are reported as poor use of time.
- Random screen shots taken at regular intervals gives insight on the progress of a project.
- Daily and weekly reports are extremely helpful in providing a broader look at the team's efficiency.
- User Interface and design looks a little dated
We use Time Doctor to accurately track and pay contractors for the work the do on various projects. That way no discrepancies between us and contractors arise.
- It allows for you to manage multiple users effectively. Which means it is a one stop shop.
- Screen shots become necessary when you are having issues with someone getting a task done on time and can have an honest discussion.
- It has many channels and ways it can be used for all different kinds of work.
- UI/UX it can get a bit bulky and hard to use.
July 18, 2017
We have a technical support group located in a separate office from our headquarters. So we need to track the activities of our technicians and how much time they are using for different tasks. We have seen that after using this tool, the technicians start to care more about working hours and about the efficiency of their work.
- We start to measure how much time they are using for different tasks so we optimize the tasks.
- Also people start to see how much time they work and they start to care more about working hours.
- We need integration with ManageEngine Service Desk Plus.
- We also need integration with Assembla.
[Time Doctor is] Used by office staff, many work remotely as well as me. Time Doctor allows me to monitor time spent on routine and priority projects without being intrusive to the staff. It Is actually better than actively supervising in office and allows a means for remote workers supervision.
- A staff member was using most of the day for usual and mundane tasks so I was able to contact her and get her back on the priority task.
- A staff member was using company time to do personal shopping, which is not allowed.
- All staff members have an opportunity to see where their time can be better utilized that has increased productive work to 90% as opposed to 40% before Time Doctor.
- Projects and tasks could be improved, if tasks are created for a project, the user is not able to select a task.
July 14, 2017
I started with Time Tracking using the Freelancer.com built in tracking but Time Doctor is vastly superior and I use it to track my own time and that of subcontractors who work on the development of my website at heart-is.co.uk. I love it because I'm a bit of a nerd for tracking things, I use Fitbit for my steps and sleep tracking for example.
- Screenshots are excellent.
- Being able to break time down into tasks is very useful.
- Reports and analysis are great at the end of each week.
- I'd like to see more whole life tracking for example being able to put sleep hours in but not have that on a work report etc.
- When tracking 3 people I'd like 3 different screenshots streams 1 for each person at the moment they are combined into 1 stream.
July 13, 2017
It is used by the technical teams in our organisation to report on project time sheets. It mainly addresses the issue of time tracking for remote employees and it improves the productivity of the team while they are not in the workplace by allowing them to keep track of their work and delete non-productive work that was tracked.
- Tracking time of remote employees is a breeze.
- Even when there is poor connectivity or no connectivity, the use of time doctor enables positive reporting.
- The flexibility in tracking time and monitoring productivity at the same time by giving control to the users to track their own time is genius.
- The mobile app for owners/managers managing the team can have an overhaul.
- The tracking app can have conditional alerts, example if I have facebook.com on a list, and when the user visits the site, it could pop-up that you are on a non-productive site.
July 13, 2017
Time Doctor is helping us with our daily tasks that are integrated with Trello, and any task that requires time management. Time Doctor also helps us to improve our relationship with our small budget clients, sending to them detailed reports. We are still finding out more about integrations and possibilities. Combi Digital is a small boutique agency focused on WordPress, graphic design for small business and inbound marketing in Australia.
- Tracking time
- Reports
- Integration with Trello
- User interface
- Client and tasks columns visualisation
- Desktop popups deserve a better design
It is being used by the SEO and software development departments. It addresses the lack of task prioritization and time management problems. With the tool, we are able to track which tasks bring what kind of work load to the company. Plus, it is good to have the chance to see time issues project by project.
- Daily check of timesheets and time use details given for each project
- On a monthly basis having an overview of time use and project timing
- Keep people on track - it is good to show the pop-up so that they are not distracted with social media or non-work related websites
- API
- Quicker, easier project addition to the panel
- Better task management tools integration
We have assistants that work remotely. We have had issues in the past with them logging many hours that should have not been "on the clock" hours. Time Doctor allows accountability for remote work and the screenshots that let me know that they are really staying on task. Both of my employees are using it.
- Screenshots. Very great feature.
- Prompts when employee is away...reminding them to clock their time.
- Ease of dashboard use.
- No screenshots for mobile use time logging...though I don't know how that would be done anyway. My employee said that Time Doctor was slowing down her computer, so she was logging her time on her phone--but then I couldn't see the screenshots.
- Tech support is a little hard sometimes.
August 09, 2017
I employ part time admin and marketing freelance workers and use time doctor to manage workflow and track working hours, making it quick and easy to approve payroll based upon hours worked per month.
- Screenshots of workflow and activity levels
- Daily time worked tracking
- Payroll management and integration with 3rd party payment
- Easier integration with TransferWise
- No other points
Used among the whole team for bookkeeping and managing projects. Works great.
- Project scope
- Improving time efficiency
- Staying on budget
- Would be nice to be able to manage frequency of popups
July 18, 2017
We are all using it in the company. Also, we sometimes send links to our clients so they can see what we have done and when - especially when we are using it for working per hour.
- I can see when my employees were working on a project and when they are not.
- I can later check how much time we spend on each task.
- Our clients can see that we were working on.
- When we archive project on Asana it is not archived in time doctor.
- Sometimes it calculates wrong, actually adding to the wrong task. We had that issue earlier but hopefully we won't anymore.
- Most important thing: if we by mistake turn on the wrong task, and then later realise that, it would be great if when we edit the task name, the software is able to add print screens which already exist with the new name, and actually keep them. At the moment, when we change a task name, time doc looses print screens, and that is hard to explain to clients.
July 18, 2017
[It's used to] Track project related time (internal and external employees) and to manage contractors' time. It is used by a selective number of team members. Some other solutions are also in place.
- Easy to use, intuitive.
- The prompts work well.
- There's no perfect solution for managing a pattern of many things in a short period of time yet.
We use Time Doctor to track everything. It's helpful to track billable time. We also use it to monitor education and training hours. The problems Time Doctor solves are quite extensive: it shows exactly how much time a project takes. So if we underestimate, now we know better. Second, it shows where time is fragmented or lost (via screen captures) so that helps us realize where we can be both more efficient and more effective.
- Tracked time both macro (categories) and micro (down to the project and the tasks)
- Reminded us when we went off task and got lured in via social media
- Provides us with detailed reports to share with joint venture partners, clients and more
- Navigation on the website: chunk the information into smaller categories so things won't be missed.
- More graphical displays of time usage other than bar graphs
- More tips on how to categorize time and how best to track it
As a start up it enables me to manage a small number of support staff efficiently especially as my support staff are remote based whilst being able to keep cost base down.
- Easy site to set up on inception
- Intuitive site so little need to consult help staff for user support
- Price point ideal for start ups
July 17, 2017
We use Time Doctor for some of our developers who work with very demanding clients. Now clients are very satisfied and they can follow all activities of developers.
- Works without bugs. We don't have problems with any OS platform.
- Very detailed reports.
- Easy to use.
- I have no objections.
I use it to track the freelancers that work for my company remotely.
- Screenshots
- Reports
- Handles many users
- Automatic tracking
- Easier onboarding procedures
July 14, 2017
We use it in 2 areas. First, to track time consultant's use when working on customer projects. Secondly to track time that freelancers spend working for my company.
- Automatically starts recording. So time is accounted for.
- Be able to allocate time to projects.
- Produce time sheets for users.
- Be able to have a task tagging system or multiple categories so I can track categories of time in different ways at the same time.
It's used across the whole organization. We use it for productivity management.
- Screenshots
- Dashboards
- Prompts and Work Tips
- Expensive for small teams
Time Doctor Scorecard Summary
What is Time Doctor?
Time Doctor provides detailed analytics of where time is spent during the work day. Companies can see the websites and applications their employees visit while working, and screenshots of the computer screen every few minutes while they work.
Time Doctor not only tracks the total time worked by every person on a team, but also provides a breakdown of how much time is spent on each project, client, or task. The time tracking data is accurate to the second so managers can see exactly where time is spent, verifying how much time is spent on which activities. Companies can use this data to bill clients or to have an accurate record for paying staff.
The vendor claims that company employees will get a lot more done each day, increasing productivity and reducing wasted time.
Managers receive a weekly report outlining which websites and applications were used by their team and for how long. Individual users will receive the same report outlining their own time usage statistics. The vendor promises that this report maximizes productivity tracking and helps to identify productivity issues.
Time Doctor not only tracks the total time worked by every person on a team, but also provides a breakdown of how much time is spent on each project, client, or task. The time tracking data is accurate to the second so managers can see exactly where time is spent, verifying how much time is spent on which activities. Companies can use this data to bill clients or to have an accurate record for paying staff.
The vendor claims that company employees will get a lot more done each day, increasing productivity and reducing wasted time.
Managers receive a weekly report outlining which websites and applications were used by their team and for how long. Individual users will receive the same report outlining their own time usage statistics. The vendor promises that this report maximizes productivity tracking and helps to identify productivity issues.
Time Doctor Screenshots
Time Doctor Videos (3)
Time Doctor Downloadables
Time Doctor Integrations
Asana, Basecamp, Citrix Virtual Apps Essentials, FreshBooks, Freshdesk, GitHub, Google App Engine, Jira Software, Mavenlink, monday.com, Pivotal Tracker, Citrix Podio, Salesforce.com, Slack, Teamwork Project Manager, Trello, WorkflowMax, Wrike, Zendesk Support Suite, Zoho Projects, Redmine, Todoist: To-Do List & Task Manager, Bitbucket, Breezy HR, ClickUp, Evernote, Redbooth, WordPress, Zapier, Trainual, Bitrix24, Breeze, BugHerd, Flow, Gusto, MeisterTask, Odoo, Phabricator, Plutio, Process Street, Rippling, TransferWise, Worksection, Zenkit, Microsoft To Do (formerly Wunderlist), Azure DevOps (formerly VSTS), Unfuddle, HelpScout, Office 365, PayPal, Podio, spiceworks, Visual Studio, TeamWave
Time Doctor Competitors
Time Doctor Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?Optional
| On-premise Edition | Pricing Details | Terms |
|---|---|---|
| Basic | $7 | per month |
| Standard | $10 | per month |
| Premium | $20 | per month |
| SaaS Edition | Pricing Details | Terms |
|---|---|---|
| Basic | $7 | per month |
| Standard | $10 | per month |
| Premium | $20 | per month |
Time Doctor Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
Time Doctor Technical Details
| Deployment Types: | On-premise, SaaS |
|---|---|
| Operating Systems: | Windows, Linux, Mac, Chrombook |
| Mobile Application: | Apple iOS, Android, Mobile Web |
| Supported Languages: | English, Russian, Spanish, Portuguese, Arabic, French, German, Turkish |
Frequently Asked Questions
What are Time Doctor's top competitors?
What is Time Doctor's best feature?
Reviewers rate Support Rating highest, with a score of 3.9.
Who uses Time Doctor?
The most common users of Time Doctor are from Small Businesses and the Information Technology & Services industry.