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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Prometheus

    Score8 out of 10
    N/APrometheus is a service monitoring and time series database, which is open source.N/A

    UltraWPM

    Score7 out of 10
    N/AUltraWPM (formerly Neustar Web Performance Management, based on Webmetrics) is used to find and fix problems that impact connected customers: unavailable websites, slow-loading pages, and failing applications.N/A
    Pricing
    PrometheusUltraWPM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PrometheusUltraWPM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PrometheusUltraWPM
    Considered Both Products
    Open Source
    No answer on this topic
    DigiCert
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    35 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    34 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    35 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    No answers on this topic
    Best Alternatives
    PrometheusUltraWPM
    Small Businesses
    InfluxDB
    Score9 out of 10
    SolarWinds Pingdom
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PrometheusUltraWPM
    Likelihood to Recommend
    7.8
    (35 ratings)
    7.0
    (1 ratings)
    Usability
    7.1
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PrometheusUltraWPM
    Likelihood to Recommend
    Open Source
    This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
    Incentivized
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    DigiCert
    If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
    Incentivized
    Read full review
    Pros
    Open Source
    • Looking at metrics such as the aggregate number of HTTP requests served.
    • Understanding how our services are performing in aggregate.
    • Easy to deploy within a variety of architectures/environments.
    • Open source so new features are added regularly and bugs are fixed in a timely manner.
    • Free so there are no licensing restrictions.
    • Endorsed by the Cloud Native Computing Foundation.
    Incentivized
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    DigiCert
    • It allows access to a history of checks, how much time they took, and if any errors were detected.
    • It can alert several people, or many in a group, for information related to the application availability.
    • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
    Incentivized
    Read full review
    Cons
    Open Source
    • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
    • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
    Incentivized
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    DigiCert
    • The interface can be buggy.
    • We have experienced false positives of a system outage that was not accurate.
    • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
    Incentivized
    Read full review
    Usability
    Open Source
    It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
    Incentivized
    Read full review
    DigiCert
    No answers on this topic
    Support Rating
    Open Source
    Never had to reach out to them.
    Incentivized
    Read full review
    DigiCert
    No answers on this topic
    Alternatives Considered
    Open Source
    Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
    Incentivized
    Read full review
    DigiCert
    To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • We are still working on the ROI
    • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
    Incentivized
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    DigiCert
    • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
    • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
    • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
    Incentivized
    Read full review
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