Proofpoint Advanced Threat Protection vs. Trend Micro Email Security

It is great out of the box and uses AI and machine learning to identify threats with minimal input. It does need to be configured and tuned to meet the needs of the organisation. Industry specific software that sends or receives emails may be affected by this product.

Incentivized

PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
you have to check the in/out of the mail a few days to verify false positives and manage the rules.
CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.

• Spam filtering.
• Automatic retrieval of malicious emails that have gotten through the filter but were later detected using sample data across all the organizations Proofpoint has as customers.

Incentivized

• Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
• It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
• Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.

Incentivized

• With our current setup we need to add new users manually.
• Reports aren't that intuitive.
• Mailboxes have to be removed manually.

Incentivized

• It would be great if there was a structure where users would approve or rate their own mails.
• Outlook add-in would be nice.

Incentivized

The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.

Incentivized

Proofpoint offers a lot of products, but they are not particularly well integrated. They all look different, and there is no central location to access them all from, which is disappointing. However, I do know they have a big push for upgrading the UI and usability, so this should improve in the coming months I hope.

Incentivized

Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")

Incentivized

Even though the product is good, the support can be lacking at times. The support needs to know their product inside and out, but there are times in which we figure out things before their support does. I feel as if we should not be able to fix issues that their support cant fix, hence the main reason for support.

Incentivized

As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.

Incentivized

Proofpoint's Advanced Threat Protection, in the past, has identified threats whereby Microsoft's Advanced Threat Protection did not.

Incentivized

I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.

• PP blocks 5-10 emails per day which are spam or malicious
• I only get a small number of emails per week which are spam
• The only malicious emails I receive are from our internal security team which bypasses the PP threat protection

Incentivized

• eliminating the threat before it enters the organization makes the network more secure
• You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
• eliminate spam and ads