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Proofpoint -- An excellent email security suite for your organization
Updated June 23, 2022

Proofpoint -- An excellent email security suite for your organization

Fraser Clark | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Advanced Threat Protection

We needed a proven email security tool, and Proofpoint was always coming up. We are protecting 5 organizations over 5 countries with the cloud offering and have found no issues so far.
Proofpoint is used across the entire organization and is centrally controlled by an international IT team.
The previous product did not give half as many options and had a very simple mail filter. Proofpoint has addressed a lot of issues we didn't even realize were problems at first!
  • Email firewall.
  • Email routing.
  • Spam detection.
  • User interface.
  • Administration documentation.
  • The cohesiveness of products.
  • Massively increased email security.
  • Phishing attempts no longer reach inboxes.
  • The DMARC implementation has basically paid for itself.
The support has been fantastic. We have also undertaken advanced training with Proofpoint, which proved to be extremely beneficial also, as it is the same training the support team gets, and it gave us an understanding of the level of knowledge they have. All of our experiences with Proofpoint support have been second to none.

Do you think Proofpoint Advanced Threat Protection delivers good value for the price?

Yes

Are you happy with Proofpoint Advanced Threat Protection's feature set?

Yes

Did Proofpoint Advanced Threat Protection live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Advanced Threat Protection go as expected?

Yes

Would you buy Proofpoint Advanced Threat Protection again?

Yes

Proofpoint is an extremely powerful tool, and I would recommend this for organizations sending/receiving lots of mail or for larger organizations. A smaller organization most likely would not have any need for an email security suite with such a complex toolset; in this case, I would definitely suggest something less complex.

Using Proofpoint Advanced Threat Protection

ProsCons
Feel confident using
Unnecessarily complex
Difficult to use
Requires technical support
Not well integrated
Slow to learn
Cumbersome
Lots to learn
  • The targeted attack protection is brilliant and is how the rest of the products should be presented.
  • Folder views.
  • Firewall rules.
  • Log viewer.
  • Policy routes
  • Navigating to other products is disjointed.
Proofpoint offers a lot of products, but they are not particularly well integrated. They all look different, and there is no central location to access them all from, which is disappointing. However, I do know they have a big push for upgrading the UI and usability, so this should improve in the coming months I hope.