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This IT professional recommends Proofpoint Advanced Threat Protection Review
February 03, 2020

This IT professional recommends Proofpoint Advanced Threat Protection Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Advanced Threat Protection

My organization is currently using Proofpoint Advanced Threat Protection, and our cyber-security threat response team manages it. It helps address the problem of phishing or any other suspicious emails that employees get that can cause the company harm. Using this product, we want to make sure that these suspicious emails don't reach the employee's mailboxes.
  • Identify suspicious emails
  • Categorizing various threats
  • The admin user interface can be cumbersome to use.
  • Their support needs improvement when it comes to knowing their product.
  • Blocking suspicious emails preventing threats.
  • Being able to identify trends when it comes to threats coming into our environment.
Proofpoint Advanced Threat Protection gives more visibility on incoming threats that come in via email. Its competitors leave more to the imagination, whereas Proofpoint Advanced Threat Protection already provides those needs right out of the box. Proofpoint Advanced Threat Protection is also easier to configure when it comes to an initial implementation. Proofpoint Advanced Threat Protection also is ranked high in Gartner.
Even though the product is good, the support can be lacking at times. The support needs to know their product inside and out, but there are times in which we figure out things before their support does. I feel as if we should not be able to fix issues that their support cant fix, hence the main reason for support.

Do you think Proofpoint Advanced Threat Protection delivers good value for the price?

Yes

Are you happy with Proofpoint Advanced Threat Protection's feature set?

Yes

Did Proofpoint Advanced Threat Protection live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Proofpoint Advanced Threat Protection go as expected?

Yes

Would you buy Proofpoint Advanced Threat Protection again?

Yes

Proofpoint Advanced Threat Protection is well suited for environments that have a formal cyber-security department. It s not suited for smaller companies that do not have an official cyber-security department. Since these environments typically have an IT person or staff that wears multiple hats and won't have the time to give the product adequate attention to prove its value.