ProProfs Chat vs. Sprinklr Service
ProProfs Chat vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ProProfs Chat | N/A | ProProfs Chat is a solution that allows online businesses to engage in open communication with their website visitors. This live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a physical store. ProProfs provides an easy, quick way to engage with website visitors, letting a business monitor their visitor activity - see what visitors are browsing, answer their questions in real-time, resolve their problems and much more. The tool… | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
ProProfs Chat | Sprinklr Service | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | $29 | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
ProProfs Chat | Sprinklr Service | |
---|---|---|
Top Pros |
| |
Top Cons | No answers on this topic |
|
ProProfs Chat | Sprinklr Service | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
ProProfs Chat | Sprinklr Service | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ProProfs Chat | Sprinklr Service | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
ProProfs Chat | Sprinklr Service | |
---|---|---|
Likelihood to Recommend | ProProfs No answers on this topic | Sprinklr |
Pros | ProProfs No answers on this topic | Sprinklr |
Cons | ProProfs No answers on this topic | Sprinklr |
Likelihood to Renew | ProProfs No answers on this topic | Sprinklr |
Usability | ProProfs No answers on this topic | Sprinklr |
Reliability and Availability | ProProfs No answers on this topic | Sprinklr |
Performance | ProProfs No answers on this topic | Sprinklr |
Support Rating | ProProfs No answers on this topic | Sprinklr |
In-Person Training | ProProfs No answers on this topic | Sprinklr |
Implementation Rating | ProProfs No answers on this topic | Sprinklr |
Alternatives Considered | ProProfs No answers on this topic | Sprinklr |
Return on Investment | ProProfs No answers on this topic | Sprinklr |
ScreenShots |