ProShop ERP vs. TrackWise

I can't talk highly enough about ProShop ERP. Their team is never satisfied with how it performs and the features it has in place. ProShop has made our company more efficient in every aspect of how we run a business. We shopped around and we couldn't find a system that does everything that ProShop does. It is the most complete robust system on the market in my opinion.

Incentivized

We use Trackwise to record non-conformances that are reported by our clients and also the non-conformances that are found within the manufacturing floor during the manufacturing process. TrackWise is extremely easy to use and can be customized as per user needs. It is easy to create records and define child-parent relationships in the software. Users can pull customized reports and they can create dashboards as per the business demands to make sure they can track non-conformance resolution cycle time. We use TrackWise in integration with SAP which makes the system accessible to a wider user base. It is not only used to record the non-conformances, but also the part disposition details in cases where a part is supposed to be delivered from the client to us and in cases where the part is delivered to suppliers. We also use TrackWise to record the corrective actions and root cause for the reported issue. Trackwise is widely used to record Audits assessments in our organization. Trackwise is also used to report workmanship issues and to record the cycle time involved to resolve the issue and corrective actions taken to avoid the issue in the future.

• ProShop knows how machine shops run and what is required information for all levels of the company.
• Quoting and costing is both quick and thorough. We have confidence in our numbers!
• The support is timely and friendly. They consider all new ideas and explain how to use best use features very well.
• Traceability is above and beyond. We know where everything is, where it came from and where it is going.

• Tracking System
• Search Function

Incentivized

• Can be slightly overwhelming at first.
• Unless you have a good understanding of how to write script and code the customization pages can be confusing.
• Some of the system notifications can be a little confusing, such as the new rev flag that pops up when the rev for the part changes. We've had some issues with this causing problems to the parts later down the line when trying to transfer duplicate parts to a remake job.

• No suggestion for improvements

They continue to make the most affordable and complete ERP on the market for our company size and industry

Incentivized

The user experience is great and I would recommend other's to use trackwise for it's customization flexibility

It was built by people who ran a job shop and it shows

It is easy to use. Easy navigation. Flexible to customize. Real-time analytics help to track the record cycle time. Can be used by multiple departments for various business processes.

Amazing support. Weather small bugs a large feature requests. ProShop's team is always there willing to help assist with any problems.

Incentivized

I did not interact with the support team.

Incentivized

I have used E2 Shoptech for years and evaluated numerous products. For advanced manufacturing, nothing comes close to being as complete as ProShop ERP.

Trackwise is better than Arena. You need sign-offs before moving to the next step. While in Arena, you can complete the whole task and request sign off later. Not sure which is better for everyone, but I prefer to sign off before moving to the next step.

Incentivized

• Increased Profitability on repeat products
• Ease of review at end of projects
• Ability to requote for customers with changing quantity needs

Incentivized

• Got rid of paper tracking.
• Saves time by easily searching data base.

Incentivized