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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Public Safety Pro powered by Incode

    Score9.7 out of 10
    N/AIncode Public Safety is a mobile RMS integrated with its CAD counterpart to share information between agencies, departments, and jurisdictions, and update state and federal reporting features.N/A

    SmartDraw

    Score8.4 out of 10
    N/ASmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.

    $131.40

    per year (for a single user on an individual plan)

    Pricing
    Public Safety Pro powered by IncodeSmartDraw
    Editions & Modules
    No answers on this topic
    Team
    $119.40
    per year per user (3 minimum)
    Individual
    $131.40
    per year single user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Public Safety Pro powered by IncodeSmartDraw
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Public Safety Pro powered by IncodeSmartDraw
    Considered Both Products
    Tyler Technologies
    No answer on this topic
    SmartDraw Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Public Safety Pro powered by IncodeSmartDraw
    Small Businesses
    No answers on this topic
    OmniGraffle
    Score9.8 out of 10
    Medium-sized Companies
    No answers on this topic
    OmniGraffle
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    OmniGraffle
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Public Safety Pro powered by IncodeSmartDraw
    Likelihood to Recommend
    9.0
    (1 ratings)
    2.8
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (2 ratings)
    User Testimonials
    Public Safety Pro powered by IncodeSmartDraw
    Likelihood to Recommend
    Tyler Technologies
    Using the entire Incode Public Safety suite (CAD/Mobile CAD/RMS/E-Citations/Court) allows municipal police departments to create a connected system of information that can share records and reduce the administrative burden on staff to complete the necessary steps of completing all law enforcement reports. But, if you cannot bundle the systems using IPS as a stand-along RMS system will help departments complete professional, detailed, and accurate reports and be able to research crime data to direct resources. Some small departments may not have a dedicated drug investigator function, but for those that do, their system needs to add a narcotics module to better manage informants, buy money expenditures, case data. There are ways to use the system to accomplish these tasks but can be improved.
    Incentivized
    Read full review
    SmartDraw Software
    I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
    Incentivized
    Read full review
    Pros
    Tyler Technologies
    • Report dashboards-user defined updated.
    • Mobile CAD-Calls, maps, chat messages, and alerts.
    • Accurate electronic IBR data transfer.
    Incentivized
    Read full review
    SmartDraw Software
    • Provides examples to work off of--these are helpful when you don't know exactly where to start.
    • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
    • Provides a wide variety of templates, meets a wide variety of needs.
    Incentivized
    Read full review
    Cons
    Tyler Technologies
    • The addition of a narcotics module would allow for better management of confidential informants or a source separate from the master name index files.
    • Advanced property room management functions using bar code scanning devices.
    • Same options for date ranges across all fields. The ability to choose the "Last 24 hours" style instead of the date range makes selection much easier to pull data. Many fields have this function but not all.
    Incentivized
    Read full review
    SmartDraw Software
    • A month-to-month plan would be ideal for users that don't have a need to create many projects
    • The sidebar navigation can be a little confusing with all of the tools listed.
    • Offering customizable plans with only the feature you need would simplify navigation
    Incentivized
    Read full review
    Usability
    Tyler Technologies
    No answers on this topic
    SmartDraw Software
    I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
    Incentivized
    Read full review
    Support Rating
    Tyler Technologies
    No answers on this topic
    SmartDraw Software
    They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
    Incentivized
    Read full review
    Alternatives Considered
    Tyler Technologies
    No answers on this topic
    SmartDraw Software
    We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
    Incentivized
    Read full review
    Return on Investment
    Tyler Technologies
    • IPS delivered a product as described and demonstrated by the sales team-it will do what they say it will do and do it well!
    • Provide citizens and elected officials accurate crime data
    • User-defined reports approval flows, that include use of force reporting embedded into the incident, accurate property room management, and master name, vehicle, and gun index to track each of these items.
    Incentivized
    Read full review
    SmartDraw Software
    • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
    • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
    Incentivized
    Read full review
    ScreenShots

    Public Safety Pro powered by Incode Screenshots

    Screenshot of Incode Public Safety Users

    SmartDraw Screenshots

    Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.