TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Trellix Endpoint Security ENS

    Score8.3 out of 10
    N/ATrellix Endpoint Security (ENS) solutions apply proactive threat intelligence and defenses across the entire attack lifecycle to keep organizations safer and more resilient.N/A
    Pricing
    PulsewayTrellix Endpoint Security ENS
    Editions & Modules
    Enterprise
    $0.80
    per month per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    PulsewayTrellix Endpoint Security ENS
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo hidden fees or contracts. Term-based discounts.—
    More Pricing Information
    Community Pulse
    PulsewayTrellix Endpoint Security ENS
    Considered Both Products
    Kaseya
    No answer on this topic
    Trellix (Musarubra US LLC)
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    80%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    80%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    14 Answers
    Features
    PulsewayTrellix Endpoint Security ENS
    Endpoint Security
    Comparison of Endpoint Security features of Pulseway and Trellix Endpoint Security ENS
    Feature
    Pulseway
    -
    Ratings
    Trellix Endpoint Security ENS
    8.3
    15 Ratings
    3% below category average
    Anti-Exploit Technology00 Ratings8.013 Ratings
    Endpoint Detection and Response (EDR)00 Ratings8.014 Ratings
    Centralized Management00 Ratings9.015 Ratings
    Hybrid Deployment Support00 Ratings7.98 Ratings
    Infection Remediation00 Ratings8.014 Ratings
    Vulnerability Management00 Ratings8.012 Ratings
    Malware Detection00 Ratings9.015 Ratings
    Best Alternatives
    PulsewayTrellix Endpoint Security ENS
    Small Businesses
    Panda Systems Management
    Score7.2 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PulsewayTrellix Endpoint Security ENS
    Likelihood to Recommend
    6.4
    (13 ratings)
    9.0
    (26 ratings)
    Usability
    7.8
    (4 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.6
    (2 ratings)
    5.0
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PulsewayTrellix Endpoint Security ENS
    Likelihood to Recommend
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    It provides great web security and will protect your devices against viruses and malware when paired with other security software and hardware. For instance, we have multiple layers of security set up so if McAfee misses something then one of our other barriers will catch the infection or intrusion before it reaches the network. I would not suggest using this product as a standalone agent because I do not think it will be as effective when working by itself. The dashboard also makes it convenient to manage devices, policies, and settings from wherever you are so it's an ideal solution for any IT department to use. I would just suggest using something else as a backup so your network isn't left vulnerable.
    Incentivized
    Read full review
    Pros
    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Provides high fidelity alerting.
    • Allows CSOC analysts to perform forensic triage and alert investigations through containment from a single pane of glass.
    • Provides alert telemetry across on-disk and in-memory attacks.
    • Supports many additional 'bolt-on' modules to provide additional alert context or capabilities.
    Incentivized
    Read full review
    Cons
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • The amount of false detections especially the negative ones needed to be reduced.
    • It requires more optimization. It tends to make the PCs slower.
    • It almost doesn't have the ability to heal. This is very important as we need our sensitive data to be recoverable.
    • It doesn't have any free scanning functionality. Our users using personal machines cannot scan in case of an incident. This could be added like Malwarebytes.
    Incentivized
    Read full review
    Usability
    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    So below is my breakdown, Pro's: Centralized Management, Comprehensive Protection and customization. Con's: Initial cost
    Incentivized
    Read full review
    Support Rating
    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    The support of product was very good when we initially implemented the solution. We were getting fats replies and could see the customer approach. After a while the level of support was not following the SLA's and the replies were getting very confusing and late.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    Unlike Trellix Endpoint Security Symantec Endpoint provides less information about events on the user side. Trellix give an opportunity to see information about virus detection on a user machine as quick as it possible, so we were able to catch the signs of virus propagation early and prevent the spread of damage
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • From an auditing standpoint, we can show that our workstations/servers are protected.
    • Even though it cant identify more advanced/targeted malware, it is still good to identify the more obvious malware which occurs daily in my enterprise.
    • Since it can be easily deployed, the products can easily get deployed on all systems in the environment for optimal anti-malware protection.
    Incentivized
    Read full review
    ScreenShots

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report

    Trellix Endpoint Security ENS Screenshots

    Screenshot of The Monitoring workspace presents actionable endpoint threat detection without the noise.Screenshot of Automatically identify the key findings without requiring manual evaluation of each individual artifact.Screenshot of Visualization displays relationships and speeds analyst understanding.Screenshot of AI-guided investigations automatically provide answers to typical questions asked during a security incident and highlight the most relevant evidence.