Pushpay vs. Shelby Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pushpay
Score 8.2 out of 10
N/A
Pushpay delivers digital solutions to help churches achieve their missions. Their ChurchStaq, ParishStaq, and Resi Media suites aim to simplify engagement, giving, administration, and video streaming—enabling their 14,500+ customers to increase generosity, drive participation, and build stronger community relationships.N/A
Shelby Systems
Score 7.3 out of 10
N/A
Shelby Systems, a Ministry Brands company, offers church management software providing membership tracking, contribution processing, attendance tracking, fund accounting and financial reporting, volunteer management, small groups and contact management, nursery security and check-in, event registration, online giving and online registration.N/A
Pricing
PushpayShelby Systems
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PushpayShelby Systems
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PushpayShelby Systems
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
PushpayShelby Systems
Likelihood to Recommend
8.2
(2 ratings)
7.0
(1 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
PushpayShelby Systems
Likelihood to Recommend
Pushpay
Pushpay has been fantastic for us in the implementation of events, especially in the processing of registration forms and collecting fees. Pushpay has also been great in helping us receive donations and contributions to the church. Additionally, I have also used Pushpay (specifically, the CRM database) to help in our process of Church Membership (receiving applications, registering attendance at our membership classes, etc).
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Ministry Brands
The three modules we use are well integrated and work together well. The membership module does not communicate with the financial modules if I recall correctly.
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Pros
Pushpay
  • User Friendly
  • Secure
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Ministry Brands
  • Integration across modules
  • Enable attachment of document images
  • Free user support
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Cons
Pushpay
  • Ability to apply multiple discount codes on a single transaction
  • Church management software could be more aesthetically pleasing
  • Church management software could be slightly more user friendly in the "Process queues"
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Ministry Brands
  • Extra key strokes required when searching for account numbers
  • Negative adjusting entries not allowed in account payable
  • Financial report formatting is not intuitive
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Support Rating
Pushpay
The access to support is excellent; however, the turnover with assigned account managers has been high over the years, which makes it challenging to build a lasting rapport. There have been some technical and functionality issues communicated over the years which have been received by the account manager. At the time, with responses such as "yes, we know it's an issue, and we're working on that, but we don't have a timeframe." These problems are never resolved, nor are progress reports or follow up ever addressed, then the account manager changes and the cycle starts again.
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Ministry Brands
No answers on this topic
Alternatives Considered
Pushpay
We had previously used a program called eGiving to receive online payments and contributions, and we have previously used PowerChurch as our CRM, and Pushpay (including its Church Community Builder program) far excels both of these other programs. Pushpay is more user-friendly, and its financial program and its CRM program work much more effectively with one another.
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Ministry Brands
No answers on this topic
Return on Investment
Pushpay
  • Recurring giving schedules allow higher and more consistent electronic giving.
  • Time and cost savings with paperless statements.
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Ministry Brands
  • Provided us with a means to report financial information to stakeholders
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