QAD Adaptive ERP vs. Stitch Labs (discontinued)

If you're setting up operations where you have to manage manufacturing builds from raw components to finished goods, I would recommend QAD. It's nice to have subassemblies part numbers for your builds and enter in the number of accepted quantities and rejects. QAD is very helpful if you have a lot of parts floating around. I would not buy QAD if you only have to manage less than ~20 parts... just use Excel.

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I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

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• The QAD Enterprise application is great, we only started using this application a few years ago. The Master Scheduling Workbench has been a great improvement to our daily operations.
• The Web-based QAD Supplier Portal has also been implemented recently in our company and has been a huge help to our purchasing and materials department.
• The QAD support that we receive has helped our company grow and is a major asset in upcoming projects.

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• Inventory management.
• Order management.
• Reporting and analytics.

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• The layout is old fashion. Can be more modern.
• QAD Adaptive ERP has alot of functions that can be overwhelming to new users

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• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

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The cost / benefit of changing to a different ERP will create a high cost and low benefit that's why I believe that we'll continue renewing QAD for a long time.

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Easy to use, zero or minimum cost to maintain the database (DBA etc) , no issue with OS ( Linux), stable database

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I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

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I haven't contacted support for QAD yet.

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We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

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QAD is very easy to use once it's set up. It's basically an Excel sheet that can handle a lot more data points and faster. It's nice that you can dump the data stored in QAD to a CSV file and analyze in Excel. Careful narrow down the data searches to a limited number of points or Excel will crash. QAD is much easier to set up than Arena and SAP. And the numbering systems you can create in QAD is more customizable.

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I have not researched other alternatives as this solved my problems.

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• It help us to reduce the inventories (FG and RAW)
• It reduce the time to adjust to the constantly changing international customs laws

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• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

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