QEdge vs. TrackWise

More user-friendly. Adopt new feature from currently available in Track wise. AI technology can be used to consider future requirements. Software need to interlinking between QMS, DC and TMS. Statistical feature can be used to calculate RPN numbers for risk identification. Background theme can be changed as per user requirements.

We use Trackwise to record non-conformances that are reported by our clients and also the non-conformances that are found within the manufacturing floor during the manufacturing process. TrackWise is extremely easy to use and can be customized as per user needs. It is easy to create records and define child-parent relationships in the software. Users can pull customized reports and they can create dashboards as per the business demands to make sure they can track non-conformance resolution cycle time. We use TrackWise in integration with SAP which makes the system accessible to a wider user base. It is not only used to record the non-conformances, but also the part disposition details in cases where a part is supposed to be delivered from the client to us and in cases where the part is delivered to suppliers. We also use TrackWise to record the corrective actions and root cause for the reported issue. Trackwise is widely used to record Audits assessments in our organization. Trackwise is also used to report workmanship issues and to record the cycle time involved to resolve the issue and corrective actions taken to avoid the issue in the future.

• QEdge QMS have feature for system generated numbers for every document assign which could track the nos. of documents initiated and further control
• QEdge DC software have feature to track list of documents initiated for single document and respective attachment.
• QEdge TMS have employees wise matrix for tracking list of job code and respective training list.
• Notification system by QEdge is one of good feature.

• Tracking System
• Search Function

Incentivized

• Sometimes take more times to search the document than usual duration
• Software will have to keywords search feature to track the repeated deviation generated by system

• No suggestion for improvements

The user experience is great and I would recommend other's to use trackwise for it's customization flexibility

It is easy to use. Easy navigation. Flexible to customize. Real-time analytics help to track the record cycle time. Can be used by multiple departments for various business processes.

I did not interact with the support team.

Incentivized

TrackWise software is more costly than QEdge. They charge as individual login than QEdge. More features in TrackWise than QEdge. Well known software for USFDA auditor than QEdge. More comfortable and good audit trail feature in TrackWise than QEdge. Help user feature in TrackWise software than QEdge. Cost of QEdge is less than TrackWise software.

Trackwise is better than Arena. You need sign-offs before moving to the next step. While in Arena, you can complete the whole task and request sign off later. Not sure which is better for everyone, but I prefer to sign off before moving to the next step.

Incentivized

• Good in ROI
• Favourable in small to medium size industry
• Can capable to sustain and grow in industry

• Got rid of paper tracking.
• Saves time by easily searching data base.

Incentivized