Likelihood to Recommend Qstream is great when used for reinforcement of training conducted. Especially when that training is detailed or complex, Qstream will help to embed key concepts and drive adoption while ensuring reps are interacting.
Read full review I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team
Read full review Pros Gamification: gets reps involved in ways that keep it interesting while bringing in elements of competition. Mobile: ease of use and direct access to reps while on the move. The interface is intuitive and able to be interacted with in quick increments rather than lengthy elearning. Coaching: provides direct insights into who is coping and who is not so that enablement efforts can be focused. Read full review Capturing specific contents in video format instead of getting recorded the whole screen Customizing the contents of any video or screenshots and annoting in terms of user's need Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client Getting more customized settings while uploading or editing screenshots to look the content more readable Read full review Cons Reporting: we only had access to some of the reports so would have liked to see more detail and have the ability to create custom reports. Licensing: we accessed qstream via Growthplay so only had access to limited features. Would like to see this extended so that we could truly experience all of the qstream benefits. Content Creation: we were not able to create our own questions and streams but had to rely on the external team. Self-creation and self-directed streams would have been preferable. Read full review Can get buggy or slow to load when you have a large library of media saved The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅 Read full review Likelihood to Renew Qstream is good in terms of gamification and driving adoption. However we are looking for a platform that supports content creation, ILT training as well as gamification. Qstream would meet only one of those criteria. We may still use them again if we are unable to find a compete platform in future
Read full review In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Phillip Guye Co-Founder & Chief Strategist of MindGame Marketing
Read full review Usability Qstream was easy for us to use and gain insights from. Feedback from sales leaders and reps was generally positive. Having greater flexibility about creating custom reports and streams would have increased the rating
Read full review I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
Phillip Guye Co-Founder & Chief Strategist of MindGame Marketing
Read full review Support Rating I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
Phillip Guye Co-Founder & Chief Strategist of MindGame Marketing
Read full review Implementation Rating I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Phillip Guye Co-Founder & Chief Strategist of MindGame Marketing
Read full review Alternatives Considered Qstream was selected by default because it was offered by Growthplay as their preferred gamification and adoption tool. We have subsequently looked at acquiring Qstream for other initiatives and are in the process of evaluating options
Read full review I need to point out that I love
Snagit . It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing.
Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
Read full review Return on Investment Reps have adopted our new sales methodology quicker and with more rigour meaning we are more successful in the field. We’ve been able to create scale to drive adoption. Without technologies like Qstream, we would never be able to meet our enablement and growth targets. More reps talking a consistent message means our customer experience has improved at the sales front. This allows us to differentiate versus the competition and ensures we win more often. Read full review Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive. Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares. Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed. Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers! Read full review ScreenShots