Takes Screenshots to the Next Level!
March 21, 2022

Takes Screenshots to the Next Level!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CloudApp

Most of my coworkers work remotely, and CloudApp is great when I need to show them something. All I need to do is to take a screenshot of my desktop, and forward them the link in Slack or email. I can even crop the image, highlight a portion of it, or make arrows pointing to an important item. However, often I will be automatically logged out of the program, making it much slower to access.

Pros

  • Cropping the images: allows what I need people to focus on be front and center
  • Arrows: I almost always point to something important that needs to be highlighted
  • The Chrome extension makes CloudApp easily accessible. All I have to do is just click on the extension, and I'm there.

Cons

  • Automatic log out: this issue is newer. Any time I wish to use the app, I have to spend time to log back in. This can be time consuming, especially when I'm in a hurry, and just want to take a quick screenshot
  • Can no longer use my keyboard shortcut: I used to be able to just hit print screen on my keyboard, and then take a screenshot; this was my favorite way to use the CloudApp, and now I'm not able to do so.
  • The Downloaded desktop app: I have had to download the desktop app shortcut several times, because after I'm logged out, it stops working. I have since stopped using this option; it doesn't work.
  • Screenshot: taking a picture of the current screen has actually been much more helpful than I ever thought it would be. Then, I can just forward it on to the appropriate coworker
  • Arrows: I often use the arrows to highlight what I want sales to look at, so they don't have to waste their time trying to figure out why I sent the image in the first place
  • Cropping: Making the image only as big as it needs to be is helpful so as to show only what I need to
  • Manpower Efficiency: taking a quick screenshot of something allows for me to free up time for other activities that need more of my time
  • Sometimes, it isn't always more efficient when it takes time to log in or reset the app to take the picture I want it to
  • It allows sales to receive leads faster, and easier: we add the screenshots to our Salesforce database, so we have a record
The closest product to CloudApp that I've used has been Photoshop. Though, they're both very different. Photoshop has better editing qualities and abilities. Whereas, I appreciate the nimbleness, efficiency and flexibility that CloudApp has to offer. CloudApp also allows screenshots, which I find the most helpful part of the tool.

Do you think Zight delivers good value for the price?

Yes

Are you happy with Zight's feature set?

Yes

Did Zight live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zight go as expected?

I wasn't involved with the implementation phase

Would you buy Zight again?

Yes

I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team.

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