Delighted by Qualtrics vs. Smaply
Delighted by Qualtrics vs. Smaply
Product | Rating | Most Used By | Product Summary | Starting Price |
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Delighted by Qualtrics | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 | |
Smaply | N/A | The Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. Its training program helps teams to understand and apply human-centered approaches. | $19 per month per user |
Delighted by Qualtrics | Smaply | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | — | ||||||||||||||
More Pricing Information |
Delighted by Qualtrics | Smaply | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Delighted by Qualtrics | Smaply | |
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Small Businesses | Jotform Score 8.7 out of 10 | Ortto Score 8.8 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Quadient Inspire Score 9.0 out of 10 |
Enterprises | Verint Voice of the Customer Score 9.5 out of 10 | Quadient Inspire Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Delighted by Qualtrics | Smaply | |
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Likelihood to Recommend | 9.0 (5 ratings) | 8.0 (2 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Delighted by Qualtrics | Smaply | |
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Likelihood to Recommend | Qualtrics
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Pros | Qualtrics
| Smaply
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Cons | Qualtrics
| Smaply
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Usability | Qualtrics
| Smaply No answers on this topic |
Support Rating | Qualtrics
| Smaply No answers on this topic |
Alternatives Considered | Qualtrics
| Smaply
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Return on Investment | Qualtrics
| Smaply
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ScreenShots | Delighted by Qualtrics Screenshots | Smaply Screenshots |