Qualtrics XM for People Teams vs. Workmate

Qualtrics Employee Experience is great for annual reviews as well as weekly meetings, performance checks, quarterly events, and being able to edit and view results quickly. You can also build out reports to show everyone. I love the platform. It is nice knowing you also have 24/7 support. I highly recommend it for all events.

Incentivized

As a supervisor this software is a big help for us to be able to make a proper tracking of our task force, without interfering or being over the shoulder, the variety of options available is great, while I had no full control of the software by company regulations I was able to use it in specific for the managing of the shifts and performance of our teams.

Incentivized

• Speed of implementation.
• Distribution of results.
• Data analysis and trend predictions.

Incentivized

• The employee time tracking function has allowed us to minimize and even avoid payroll errors.
• We also find the tracking of vacations and absences great, so we can easily find replacements for those jobs.
• Payroll management is very good, it helped us to keep control of finances and to have everything in order with the administrative department.

Incentivized

• Dashboards take a long time to build.
• Surveys must be built well or the results will not be as expected.
• Too much customization options in some areas.

Incentivized

• Customer Support team.
• Schedule Management.
• UI modelling.

Incentivized

The training came from one of our associates it was not directly from a Workmate employee, however, it was good enough to let us understand it, and the person who gave us the training was open to ask questions even after the training ended, however as it was really easy to use, we only contacted him for small details.

Incentivized

We used to use Survey Monkey and it did what we needed it to do. It's not as professional though, which is one reason why the switch to Qualtrics XM for People Teams. It did have basic features that Qualtrics XM for People Teams doesn't though, such as the ability to auto-alphabetize answer choices.

Incentivized

It was not my decision to use it, it was the software available for that current campaign in the company, being honest while both of them are excellent to work with, the design in OnShift is more user friendly, most of my colleagues were in agreement with that, as for Workmate, it was really helpful but some times we were confused by the user interface, it wasn't very negative but it really gets on your nerves.

Incentivized

• Improves culture
• Scheduling
• Process improvement

Incentivized

• The learning curve is a bit slow at the beginning and we needed some time and several weeks to adapt to the system.
• We have also had to use external technical support because we have had no response from Workmate technical support.
• It has made it easier for us in the HR department, which means faster work in less time.

Incentivized