Connected, flexible and real time leader in Employee Experience Management
January 04, 2021

Connected, flexible and real time leader in Employee Experience Management

Jason S Bradshaw | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qualtrics Employee Experience

We use Qualtrics Employee Experience to measure the experience of our team members and team members in our dealerships both through transactional experience surveys and touch point surveys to develop a multi-layer current view of the experience of our team members and how we are motivating them and helping them realize their professional goals. This then informs our training and programmatic work to ultimately deliver a more consistent experience for employees and customers.
  • Speed of implementation.
  • Distribution of results.
  • Data analysis and trend predictions.
  • Increased 'real time' / 'in the moment' survey styles for employees.
  • Linked to profit growth.
  • Lower cost to serve through single platform.
  • Lower cost to data management due to core integrations with HRMIS.
Have used a range of bespoke and off-the-shelf employee experience products - however, they have all lacked the ability to integrate in real-time with experience data from other disciplines like a customer, product, and brand experience work. The other systems were very siloed in their approach and did not provide the right level of self-managed and provider managed control.

Do you think Qualtrics XM for People Teams delivers good value for the price?

Yes

Are you happy with Qualtrics XM for People Teams's feature set?

Yes

Did Qualtrics XM for People Teams live up to sales and marketing promises?

Yes

Did implementation of Qualtrics XM for People Teams go as expected?

Yes

Would you buy Qualtrics XM for People Teams again?

Yes

Qualtrics Employee Experience is ideal for measuring the experience of employees in both traditional (annual touch point surveys) or programmatic/regular surveys.

The tool has sufficient flexibility to allow you to scale the survey segment the questions to allow for granular and top-level analysis of the employees lived and believed experiences.